Search results for: 'engineering service'

With increased competition in the toll-free services market, providers are looking to differentiate their product offerings to generate revenues and develop alternatives to combat lowering profit margins. The toll-free services market is maturing at a stage where enhancements and new product innovations are required to remain competitive and incre...

This research provides in-depth analysis on the North America market for uninterruptible power supplies (UPS) services. Market analysis also includes revenue forecast by service type (installation, warranty, preventative maintenance, breakdown maintenance, and project management) and by UPS type (three-phase and single-phase). Also included in the ...

This strategic analysis is part of Frost & Sullivans continued coverage of the U.S. retail toll-free services market space. Toll-free services were historically designed to provide businesses with a convenient way for their regional, national, and international customers and suppliers to call inbound without requiring the callers to bear the cost ...

Pressure to reduce costs, improve revenues, and become more competitive has prompted investor-owned utilities to utilize outsourcing transmission and distribution (T&D) services. Recent winter storms, which hit the states between 2012 and 2013, prompted utilities to invest rugged T&D infrastructure. Furthermore, the addition of renewable power on t...

Frost & Sullivans Mobile Field Service Management (FSM) study represents landmark research into the adoption patterns, market breadth and opportunities for mobile field service within customer relationship management (CRM) applications. Mobile strategies represent the biggest opportunity for field service organizations to gain competitive advantag...

This bulletin is an overview of what Self-service BIA is, what is driving its growth, the key trends, and upcoming solutions in this emerging market.

Dental Service Organizations (DSOs) are independent business support centers that contract with dental practices in the United States to provide critical business management and support to dental practices, including non-clinical operations such as accounting, human resources, marketing, and legal tasks. DSOs provide cost-efficient and conservativ...

This report provides a detailed analysis of how the growth of e-mail management and web-enabled contact centers is driving demand for web self service knowledge base solutions.

Database-as-a-Service (DBaaS) is a cloud-based approach to the management and storage of data. By placing the database software and associated management functions in the cloud, DBaaS enables databases to scale elastically on-demand. It also removes the management of the database software—such as updates, patches, or security measures—from the ente...