Search results for: 'offer construction'

The base year for this study is 2011. Due to the economy, the market demand for customer care outsourcing continues to grow. Market participants reported a solid organic revenue growth and secured significant deals with new and already existing clients. A solid growth is forecasted, and companies will be less concerned about losing control over ...

Frost & Sullivans Mobile Field Service Management (FSM) study represents landmark research into the adoption patterns, market breadth and opportunities for mobile field service within customer relationship management (CRM) applications. Mobile strategies represent the biggest opportunity for field service organizations to gain competitive advantag...

The market for contact center solutions in Latin America has already reached a level of relative maturity, composed mostly by international and regional participants. However, there is an increase in the number of local participants and international new entrants in the region. In this research service, pricing, competitive and technology trends a...

This study discusses a wide range of enhanced services and value-added applications including Internet call waiting and virtual voicemail, IP-based residential call management services (call waiting, caller ID, call forwarding, etc.), IP audioconferencing, IP videoconferencing, voice Web and voice portal services and IP Centrex services. The study ...

The major driver behind IPTV or telco TV is a response to cable operators launching VoIP and creating a bundle of video, data and voice services. IPTV enables the telcos to leverage their DSL access networks and customer base with an additional video service to supplement voice and data offerings in order to stem losses and keep customers. ...

This research service offers an insight into the Australian condition monitoring market for the mining sector. The market has been segmented by technology, which includes vibration analysis, oil analysis, and thermography. The study provides an analysis of the current state of the market and discusses factors driving/restraining growth. The base y...

Growing number of distributed resources including solar and EV charging stations is expected to present significant economic and technical challenges. Over the next 5 years, distributed energy resource management system (DERMS) is expected to be one of the preferred solutions for managing these distributed resources along the grid. This study provi...

The LED lighting market is gaining momentum in Southeast Asia. The market is smaller than in Asia-Pacific but offers long-term prospects to market participants due to strong governmental support. Other drivers include the development of smart cities and economic corridors in Indonesia and Malaysia. Singapore provides the largest opportunities in So...

Both predictive and prognostic biomarkers constitutes an central element in each and every targeted oncology drug discovery and development program. Breakthrough technologies allowing leveraging biomarkers for oncology are paving the way of personalized medicine and precision oncology. Indeed, oncology biomarkers provide the clinical community with...