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This edition of the Energy & Power Systems (EPS) TOE features information about the innovations in wind turbine blade technology, organic flow batteries, electrolyzers, waste heat recovery solutions, solar thermal heaters, flywheel energy storage and mechanical energy storage systems, among others.The Energy and Power Systems TOE provide insights o...

This Frost Radar reveals the contact center-as-a-service (CCaaS) industry leaders using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth ...

The overall research objective is to measure the existing use and future decision making behavior toward Information Technology (IT) within North America, covering the manufacturing, education, financial, government, healthcare, and retail sectors, and specifically, smart phones, tablets, cloud computing, video, audio, and web conferencing, Interne...

The sophistication of cyber threats, the growing attack surface, and the cybersecurity talent shortage are the strongest drivers of demand for managed security services. In addition, there is an overdue need for organizations to transform their security practices. An outsider with experience in serving multiple clients across several verticals is w...

The global business process management (BPM) services market declined in 2020, largely due to the challenges brought on by COVID-19. While client sectors were severely affected by the pandemic, the BPM services industry experienced significant growth in 2021 and is expected to continue to witness year-on-year growth between 2022 and 2028. This gro...

The customer experience (CX) industry is being reshaped by changing operational models and technological innovations. On-premises legacy contact center systems and solutions cannot keep up with evolving customer needs and advances in technology. Customers in the digital era expect highly personalized and continued customer service across their pref...

The human risk management (HRM) landscape is evolving rapidly as organizations face unprecedented challenges, including cybersecurity threats, remote work adaptation, and increasing employee well-being demands. This Frost Radar™ is an essential benchmarking tool, identifying the industry's most innovative and impactful participants, highlighting wh...

The Trend Opportunity Profiles Series identifies specific opportunities emerging from future trend evolutions. It is designed to help clients discover and prioritize the most consequential medium-to-long-term trends that are continually transforming their business’s growth environment. The series covers 9 key industries: Supply chain and logistics;...

The first months of 2020 separated the digitally mature from the pack. In response to COVID-19s economic chaos, including disrupted supply chains; shutdowns in physical facilities; and a shift in priorities from growth to health and safety, the companies best able to pivot were those that were already well into their cloud journeys. Such firms le...