Search results for: 'organization future plan regarding workforce'
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22 Feb 2019  |  South Asia, Middle East & North Africa  |  Market Research
Indian Contact Center Applications and Services Market, Forecast to 2022
Businesses Seek New-age Contact Center Technologies Such as Analytics, Artificial Intelligence, and Advanced Workforce Management to Enhance Customer Experience
Almost all the businesses are gowing customer-centric and are building strategies revolving around their customers’ preferences. Companies that have failed to observe the trend have either ceased to exist or are witnessing a decline in growth. Organizations want to know what their customers think about their brands and want to understand the underl...
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24 Jan 2019  |  North America  |  Market Research
North American Robotic Process Automation Market View for Customer Care, 2019
Virtualizing the Workforce Enterprise-wide for Cost Reduction and Customer Experience Differentiation
The rapid pace of technological change has had far reaching impact across business; ushering in the age of digital transformation. Machine learning (ML), natural language processing (NLP), artificial intelligence (AI), the Internet of Things (IoT), mobility, and cloud computing are a few examples of maturing technologies that are impacting this tra...
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25 Aug 2023  |  Global  |  Customer Research
Investment Priorities for the Workplace and Video Conferencing
IT Buyers Reveal Hybrid Workplace Plans for 2023 and Beyond
Trends in 2023 indicate significant and steady progress on workplace transformation. Most business leaders are re-envisioning and reshaping their business culture, the physical workplace, and technology investments. This is leading to permanent shifts in the relevance of the physical office and the role of technology in the workplace. The next ph...
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15 Oct 2025  |  Global  |  Customer Research
Global Agent Engagement Trends: A Customer Perspective
With AI-Driven Automation, Agents Are Critical for Successful CX
Business leaders have renewed their focus on CX, given the current global political and economic uncertainty. This focus extends to attention on security, business continuity, and operational efficiencies. More strategic, long-term objectives, such as market penetration, embracing AI, and enhancing employee experience, rank lower for the 2025-2026 ...
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27 Jul 2021  |  North America  |  Market Research
US Acoustic Sensing Technologies Growth Opportunities
Emerging Disruptive Technologies and US Navy Fleet Expansion Plans Drive Future Growth Potential
This report analyzes the state of acoustic sensing technologies in the United States. Naval acoustics is the most important segment; its development is mostly in response to the advances of US adversary world powers, especially the progress of Chinas naval programs. The development of naval acoustics is on a two-track basis to equip an entire unman...
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08 Dec 2010  |  Asia Pacific  |  Market Research
Strategic Analysis of the Clinical Research Organization Market in India
This research deliverable provides deep insights into the clinical development and outsourcing market in India. It also includes an overview of the Indian regulatory and R&D process briefing about the clinical trials registration process, trends in regional/local pharmaceutical and biotechnology development as well as the impact of those developmen...
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25 Jan 2021  |  Global  |  Megatrends
Future of User Interfaces Shaping New Consumer Experiences
Augmented Reality, Virtual Reality, and Biometrics Represent Key Growth Opportunities
User Interface technologies have moved beyond the concept of simply representing machines to their users to enabling sophisticated and personalized interaction. The COVID-19 pandemic has accelerated their use in healthcare, manufacturing, education, retail, and banking to simplify interactivity and improve engagement. This report aims to help compa...
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21 Dec 2023  |  Global  |  Market Research
Zero Trust Browser Security Growth Opportunities
Investments in the Emerging Industry Address the Needs of the Hybrid Workforce
The rapid proliferation of remote or hybrid workforces, the widespread adoption of SaaS applications, and the increasing volume of web-based cyberattacks have elevated the browser as a significant attack surface, providing an initial breach foothold for cyber adversaries. As the volume and complexity of web-based attacks increase, the browser attac...
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06 Apr 2023  |  Asia Pacific  |  Market Outlook
Asia-Pacific Digital Health Outlook, 2023
Health Inequity, Workforce Shortage, and Aging Population will Lead to Transformational Growth of Virtual Health Technologies
The average physician-to-population ratio, high healthcare demand, rising aging population, and healthcare cost pressure have driven APAC’s digital health market, making it the most lucrative growth destination. Telehealth and virtual care segments witnessed exponential growth with their critical role in addressing healthcare challenges and consume...
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12 Sep 2016  |  South Asia, Middle East & North Africa  |  Market Research
Regulations for the Indian Broadcasting Industry
Guidelines and Regulations regarding FDI and DAS Critical for the Growth of Television Services in India
The TV broadcast industry has evolved significantly over the last decade characterized by growing business models, increased competition, changing regulations, and above all a significant shift in consumer preferences. The TV industry in India is also undergoing a lot of changes as a result of digitization mandates. Low entry barriers and an ease...
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