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The Vietnamese contact center applications market size is estimated to grow from $4.0 million in 2016 to $5.6 million by 2023, at a Compound Annual Growth Rate (CAGR) of 5.1%. The research service covers the contact center applications market in Vietnam based on 6 application segments including Inbound Contact Routing (ICR), Interactive Voice Respo...

This study features emerging Trend Opportunity Profiles that share novel business outlooks in the form of models, which offer convenience to customers and profit to owners through advanced technology usage, increased digital presence, and strategic collaborations. With a shift to convenience and ease of access as the focal point for consumers, c...

The oil and gas (O&G) sector is experiencing a significant technological and digital transformation. Companies are shifting their focus from traditional operational technologies (OTs) used for automating O&G processes to newer, more advanced technologies, including AI, IoT, and robotics.O&G companies have significantly increased their adoption of a...

This edition of the Oil and Gas (O&G) Technology Opportunity Engines features information on enhanced oil recovery using advanced surfactants, advanced pipeline coating technology, conversion of low-value olefins into high-demand petrochemicals, catalytic conversion of natural gas, advanced methane capture and repurposing technology, and adaptive t...

This issue of High-Tech Materials Technology Opportunity Engine (TOE) profiles significant advancements in high-tech materials for various enhanced industrial applications. The featured innovations include Recycling Polystyrene to Produce Sustainable Surface Materials, Seaweed-based Sustainable and Biodegradable Packaging, High-performance Plant-ba...

This study examines the emerging role of IoT-based HVAC services in promoting sustainability within the building industry. It highlights the role of real-time data, predictive maintenance, and integration with energy, IT, and building systems in enabling services, including maintenance and repair beyond warranty periods. The convergence of HVAC wit...

The infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) market continues to grow at a fast pace in Latin America. Digitalization of economies, as seen worldwide, depends on cloud infrastructure and platforms. Their role is to accelerate modernization, enabling the migration of applications and data to the cloud and powering new wave...

Enterprise network services in 2026 are transitioning to AI-driven, software-defined digital infrastructure as price compression in legacy connectivity persists despite rapid traffic growth. Providers are embedding automation, observability, and advanced security options, including zero trust and integrated SASE frameworks, into programmable, outco...

The rapid increase in carbon emissions worldwide and the urgency to achieve net-zero targets have intensified the need for carbon capture and utilization (CCU) technologies. While technologies have advanced significantly, the long-term economic viability of carbon management remains constrained without scalable pathways to convert captured CO₂ into...