Search results for: 'Diversity and inclusive in workplace'

The Global Future of Work—The Future of Workplace Technology presents a broad survey of the technologies emerging today that will be critical for work in 2025. Topics include connectivity and convergence trends, augmented and virtual reality, artificial intelligence (AI), and automation trends, cognitive computing, the rise of professional service ...

The overall research objective is to measure the existing use and future decision making behavior toward Information Technology (IT) within North America, covering the manufacturing, education, financial, government, healthcare, and retail sectors, and specifically, smart phones, tablets, cloud computing, video, audio, and web conferencing, Interne...

The workplace is being rewired and the opportunity is immense. The last two years have revealed that employees can be equally, if not more, productive working from home. This has led to permanent shifts in the relevance of the physical office and the role of remote work in the workplace. The next phase of re-imagining hybrid work is, however, not ...

In recent years, there has been a remarkable surge of interest and investment in women's health and wellness, marking a profound shift toward prioritizing women’s health and empowerment worldwide. As women take center stage in various aspects of society, including leadership roles and decision-making processes, there is increasing recognition of th...

This study presents a comprehensive collection of Trend Opportunity Profiles that explore the future of work through a technological lens. It highlights the integration of advanced technologies into workplace culture and sheds light on some of the most forward-looking trends designed to address the evolving needs of modern organizations. These tren...

Workforce optimization (WFO) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WFO as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact center ...

The collaboration and communication device landscape is undergoing a structural shift, characterized by steady realignment as AI and hybrid work reshape the workplace. Across global markets, enterprises are recalibrating to a adjust to the hybrid work baseline, while the demand for higher-quality, more intelligent endpoints continues to rise. Custo...

Over the past decade, the topic of sustainable development has gained importance across various sectors. The development of this topic has been driven by increasingly stringent regulations in different industry sectors, higher potentials for product diversification and increased public awareness. Industrial sector plays an important role for achiev...

Companies must understand and analyze how the future workforce will transform due to rising global uncertainties, technological advancement, multigenerational contribution, growing climatic concerns, and other similar factors. This study explores the future workforce and assesses which generation will drive the work trend, generational work expe...