Search results for: 'Requests for proposal software'

03 Feb 2021  |  Europe  |  Market Research

AI-powered Chatbots Boosting the European CX Management Market, 2020

Chatbots Enhance the Customer Experience and Give Businesses Extraordinary Scaling Opportunities

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The chatbots market is one of the fastest-growing in the ICT industry. There are several effective uses for chatbots. Businesses are applying them, in particular, to enhance their customer services and improve customer experience (CX). Chatbots are deployed across different channels, including web chat, SMS, social media, mobile chat apps, among ot...

This research service looks at market trends, drivers, and restraints for the EMEA contact centre outsourcing market. It also provides market size, market segmentation, revenue forecasts, outsourced seats breakdown by country/region, and market share by major market participants. The EMEA regional breakdown includes UK, Germany, France, Spain, Ital...

This research study looks at market trends, drivers, and restraints for the EMEA agent performance optimization (APO) market, with particular emphasis on quality monitoring (QM) and workforce management (WFM) contact centre applications. The EMEA region is segmented as UK, Germany, France, Spain, Italy, Portugal, Benelux, Scandinavia, Eastern Europ...

The research presents a comprehensive analysis of the tyre eRetailing aftermarket in Europe, with focus on the key countries contributing to the eCommerce revenues. The analysis includes market dynamics, revenue forecasts, competitive benchmarking, and company profiles. The research covers tyres sold through online retail and auctions by identified...

This strategic analysis is part of Frost & Sullivans continued coverage of the EMEA contact centre market. The scope of this research study includes ACD, CTI, SIP and multimedia contact routing systems deployed on-premise (CPE). Within this analysis, Frost & Sullivan has identified trends, drivers and restraints in the EMEA market. The EMEA region...

25 Oct 2019  |  Europe  |  Market Research

European Building Automation Systems (BAS) Market, Forecast to 2025

Energy-efficiency Plans at the National and European Levels, Converging Technologies, and Need for Renovation of Ageing Building Stock will Enable Stronger Market Uptake

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Key Issues Addressed

The European building automation systems (BAS) market is poised to grow at a moderate CAGR of 2.6% from 2018 to 2025. The key factors for growth are energy-efficiency requisites aiding BAS adoption and European and national regulatory plans led by Energy Performance of Buildings Directive (EPBD) and Energy Efficiency Directive (EED) to boost the en...

This research study provides an understanding of the healthcare information systems (HIS) within the context of the European market. HIS can be broadly segmented into clinical and non-clinical segments as well as into software and services segments, based on vendor product and service offerings. The scope for Europe includes the United Kingdom, Ger...

Over the last decade, Europe has experienced water stress due to unprecedented weather disruptions that have affected both water availability and quality. In response, the European Union has revised its water directives, expanding the scope of monitoring and implementing more stringent standards. France, Germany, the United Kingdom, Italy, Spain, a...

This market insight explores the role of the Information and Communications technology industry in the European electric vehicles market. It examines the requirement of various ICT tools in the electric vehicle environment such as IT mobility platforms, software systems, and connectivity. It finally discusses the current role of various ICT infrast...