Search results for: 'Services 2.0 (advanced services)'

An excellent customer experience (CX) is strategic to every organization’s sustained business growth and is overtaking product and pricing as a key brand differentiator. Customers view positive experiences based on highly personalized, relevant, proactive, and engaging interactions. These interactions have become even more relevant during the COVID...

Despite disrupting sales and profitability in many markets, the pandemic has ignited minds to build a safer and convenient environment. The connected automotive industry is making the best of the situation through trending use cases that build the new normal across consumer segments. Adapting to the new form of travel, Frost and Sullivan's ‘Voice o...

Scope of the report The research report includes the following segments: Product scope: Contract food services under facilities management market Geographic scope: Southeast Asia - Singapore, Malaysia, Thailand, Indonesia, Vietnam End-user scope: Industrial, Office, Hospital, Education, Government Revenue forecasts, outsource rates, market segmen...

China’s rapidly evolving connected car market consistently adapts to shifting consumer preferences, driven by the adoption of emerging use cases that shape the "new normal" across diverse customer segments. Frost & Sullivan’s Voice of Customer: In-Car Services and Features, Passenger Vehicles, China, 2024 survey reveals how car owners and buyers in...

17 Dec 2015  |  Asia Pacific  |  Market Research

Analysis of the Asia-Pacific Managed Security Services Market

Moving beyond Traditional Services to Advanced Detection and Remediation Capabilities

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An increasingly sophisticated security landscape is challenging the validity of many enterprises’ IT setups, forcing them to seek providers of complementary and advanced services. This study explores Asia-Pacific’s managed security services (MSS) market through 2019 including forecasts and trends; drivers and restraints; and market share and compe...

25 Jun 2015  |  Asia Pacific  |  Market Research

Asia-Pacific Advanced Persistent Threat (APT) Solutions Market

The Fight Against Zero-day Attacks is Driving Adoption in Critical Industries

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This study analyzes the advanced persistent threat (APT) solutions market in Asia-Pacific and addresses the security technologies used to mitigate advanced malware exploiting zero-day vulnerabilities in an operating system or application. The market is in the nascent growth stage and is highly fragmented, with many vendors offering various solution...

Leading mobile operators in APAC are setting ambitious net-zero targets, investing heavily in renewable energy, and embedding circular economy principles into their operations. For these companies, sustainability has evolved from a compliance requirement to a core strategic pillar, influencing financing decisions, infrastructure investments, and pr...

Revenue growth in Asia-Pacific will experience a CAGR of 2.0% during the period from 2018 to 2023, which indicates a slow rate of growth. As markets are saturating and competition is increasing, Mobile Network Operators’ (MNOs’) revenues and/or profit, especially from traditional core services, is declining. MNOs are under pressure to seek out new ...

This Frost Radar™ examines the Asia-Pacific customer experience (CX) management services landscape, which is a subset of the broader business process outsourcing/management industry. Usually, CX management is a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplishing it in-house. Services ...