Search results for: 'back to work'

The South Korea contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels. ...

This study examines the hosted/cloud contact center solutions market in the Asia-Pacific region. The hosted/cloud contact center market is comprised of full-suite hosted Interactive Voice Response (IVR), Automatic Call Distribution (ACD), Chat, Outbound, and Agent Performance Optimization (APO) applications. The study analyzes the total market size...

This research service covers the personal protective equipment (PPE) used in the Australia and New Zealand (ANZ) mining industry. Coal and mineral mining operations have been included. Mining for oil and gas has been excluded from the scope of the research. The PPE market is covered in a total of 7 product segments—above-the-neck protection, respi...

04 Jan 2022  |  Asia Pacific  |  Market Research

Singapore Flexible Workspace Growth Opportunities

Collaboration and Industry Convergence to Boost Uptake of Flexible Workspaces

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Flexible workspaces are business workspaces leased by organizations or individuals for periods of time shorter than traditional office leases. Opportunities for flexible workspace in Singapore focus on property services, and ICT solutions and services. Ease of doing business attracts large corporations and multinational companies to Singapore; this...

27 Sep 2021  |  Asia Pacific  |  Market Research

Asia-Pacific Video Conferencing Endpoints and Infrastructure Market Analysis, Forecast to 2027

China’s Strong Performance Boosted Overall Market Growth Rates

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This research study analyzes the current and future trends of the Asia-Pacific video conferencing endpoints and infrastructure market, service providers' performance, and market share. Despite difficult economic conditions, growing enterprise requirements create opportunities in the Asia-Pacific. The forecast period for this research service is fro...

The APAC network security market saw a growth of 6.3% in Q2 2020. Though most of the regions have begun recovering from the impact of the COVID-19 crisis, some ASEAN countries and India continue to see declining YoY growth in this quarter due to country-wide lockdowns. Enterprises are growing more cautious with their security budget, with budgets a...

24 Dec 2020  |  Asia Pacific  |  Market Research

OEM Standardisation and Strategic Partnerships Driving the ANZ Connected Trucks Telematics Market

Focussed Collaborations with Definite Growth Strategies to Stabilise the Telematics Business in the Region

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The Australia and New Zealand (ANZ) connected trucks telematics market is moving ahead with a steady growth rate despite the impact from the Coronavirus (COVID-19) pandemic. The market is dominated by prominent telematics industry leaders, and also OEMs who are vying for an equal market share. Telematics technology is expected to grow eventually as...

Asia-Pacific Hosted IP Telephony and UCC Services market entered into fast-moving stage for the first time in the following aspects including the varieties of services available in the market increased across all countries. Increasing awareness and demand of cloud services is also driving the migration from CapEx to OpEx model. This research study...

The CX landscape is changing rapidly. Brands are realizing the importance of delivering excellent customer service as a competitive differentiator. Hence, the domain is gaining more attention and greater investment priority. The market is also becoming much more tech-intensive as emerging tools can create a seamless and an effortless CX while also ...