Search results for: 'changes cloud on ride 2014'

This research focuses on the parcel delivery market in Turkey. As of 1 January 2015, legal changes to market definitions and to regulations regarding applicable fees will transform the parcel delivery market. Given the expected rapid growth as a result of these changes, this study provides an overview of the market size and the current trends and d...

Static water utility infrastructures are increasingly unable to cope with future demands. Climate change, water scarcity, energy costs, population shifts, budget cuts, and stricter legislation also challenge water services. At the same time, the responsibility of governments to ensure high-quality and accessible water through water and wastewater ...

The overall research objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. About 37% of contact center organizations in Europe use a hosted/cloud contact center solution, which is expected to reach 86% by 2016. While small and medium contact centers...

21 Oct 2021  |  Europe  |  Customer Research

Impact of COVID-19 on Healthcare Contact Centers

Acceleration in WAHA, Self-Service & Cloud Investments

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The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...

COVID-19 has wreaked havoc across Europe and worldwide. It has considerably impacted supply chains and commerce patterns, GDP growth rates, travel, employment and technology investments. In 2020, the European Union (27 countries) experienced a GDP decline of 5.9%; the Euro Area (19 countries) GDP declined by 6.3%; Spain and Italy were among those m...

The objective of this research is to present a comprehensive analysis of the video telemedicine market in Europe with respect to market potential and the key market dynamics. The regional scope of the analysis is focused on the United Kingdom, Germany, France, Italy, Spain, Scandinavia, and Benelux. The study also covers factors driving market grow...

The research service provides an analysis of the European diesel locomotive and diesel railcar market and focuses on powertrain technologies to be used. Many technologies will see immediate application to cope with stringent emission norms stipulated by the European Union. The study segments the market by engine power and identifies the opportuniti...

14 Jun 2016  |  Europe  |  Market Research

European Data Centre Services Market

Co-existence of Colocation, Managed Hosting and Cloud Services will Drive Providers to Adopt a Hybrid IT Approach

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The convenience and cost efficiency of outsourcing enterprise IT infrastructure continues to drive demand for data centre services. In addition, the growth of cloud, content is a key source of growth particularly for colocation service providers. However, with the growing adoption of cloud services among enterprises, the growth dynamics of traditio...

15 Apr 2015  |  Europe  |  Market Research

Analysis of the European Infrastructure-as-a-Service Market

Sustained Enterprise Cloud Migration Will Spur Double-digit Growth

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Increased enterprise migration from on-premise IT services to hosted cloud services is expected to contribute to double-digit growth rates for the European Infrastructure-as-a-Service (IaaS) market. The market is constantly evolving, with providers updating their service portfolio to align with internal long-term cloud strategies and to gain a comp...