Search results for: 'complexity'

Cybersecurity compliance and guidance are key initiatives driving the Greater China managed security services (MSS) market. Local governments have placed more emphasis on cybersecurity, thereby raising awareness among both public and private sector enterprises in the region. In the face of tightening regulations, enterprises are increasingly seekin...

As customer-centricity takes center stage, customer experience (CX) management has become the foundation for delivering connected experiences across all touchpoints and throughout each interaction journey, from onboarding to post-purchase support. Organizations in the Asia-Pacific region are gradually investing in digital technologies, intending to...

China’s passenger vehicle navigation on autopilot (NOA) market is entering a phase of accelerated commercialization, scaling from 2.4 million units in 2025 to 15.0 million by 2032, reflecting a strong 29.8% CAGR. This surge marks a decisive transition from early-adopter experimentation to mass-market deployment, fueled by factory-fitted hardware st...

Market estimates, growth estimates, and segmentation are based on existing data, secondary research, and information gathered from interviews in 2018. The base year for the report is 2017. The beverages subsegment is the most digitally mature end market in the F&B sector, followed by meat and dairy. Maturity varies between the subsegments according...

The healthcare expenditure in Australia in the previous financial year was AUD 170.4 billion, with 10.3% of the gross domestic product (GDP), thereby allowing the country’s healthcare spending to pass the 10% mark for the first time. Healthcare expenditure continues to rise; however, the rate of increase has been curbed in the last few years. At AU...

The Indonesian endoscopy devices market is growing. It is driven by rising awareness, the growing demand for better healthcare, and the expanding aging population. Growth is also attributed to the increase in the number of patients and treatment procedures and the anticipated rise in the number of minimally invasive surgeries. The introduction o...

Today’s business is heavily relying on the web and web applications for better customer engagement and improved operations. As the customer-facing or internal applications often contain valuable information, including customer data or sensitive financial information, the web applications constantly being a prime target for attackers. The surge of w...

The Greater China MSS market maintained its double-digit growth of 18.3% on a YoY basis in 2017. The market was strongly driven by the introduction of new cybersecurity laws and guidelines from local authorities. Stricter compliance has put enterprises under greater pressure to meet specific requirements. More enterprises were looking for third-par...

This study provides forecasts for the customer service (CX) outsourcing market in the Asia-Pacific for 2023 to 2028. Improving CX has been a consistent priority for organizations across the board for the last few years, with decision-makers realizing that providing a superior CX is a must for any company that wants to stay relevant. This is bringin...