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- Technologies Transforming HVAC Systems and Their Global Growth Opportunities
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01 Nov 2019  |  Latin America  |  Market Research
Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2024
Automation Technologies Transform the Customer Experience and Unveil New Growth Opportunities
The contact center outsourcing services market in Latin American and the Caribbean (CALA) remain relatively stable in terms of revenue in 2018, compared to 2017. This negative performance was mostly due to automation of a large number of interactions by telecom companies, which was partially offset by solid performances of Colombia, Central America...
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03 Nov 2022  |  Latin America  |  Market Research
Customer Experience Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2028
AI-based Technologies Bring New Growth Opportunities for Service Providers
The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliva...
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05 Mar 2021  |  Latin America  |  Market Research
New Business Models are Disrupting the Latin American Carsharing Market
Innovative Technologies and Business Models are Driving a B2C and P2P Market Transformation
In the past, several carsharing companies have commenced operations in Latin America and have launched solutions that focus on the business to consumer (B2C) and the peer-to-peer (P2P) models. However, due to several challenges—ranging from low technological adherence by users and companies and problems in terms of reducing fixed and operational co...
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21 Mar 2025  |  Latin America  |  
Frost Radar™: Private Multi-Access Edge Computing in Latin America, 2025
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Edge computing pushes intelligence, data processing, analytics, and communication capabilities to where the data originates: at network gateways or endpoints. The aim is to reduce latency and ensure efficient networks, operations, and service delivery, and an improved user experience. By bringing computing closer to the data source, edge computing ...
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12 Nov 2021  |  Latin America  |  Market Research
Brazilian Municipal Water and Wastewater Treatment Growth Opportunities
Private Investments will Drive Deployment of Digital and Sustainable Technologies on Path toward Universal Access to Water Services
The municipal water and wastewater treatment market in Brazil is experiencing a growth phase, spurred by the recent change in legislation that allows greater participation from the private sector in upcoming bid and tender processes and opens up new growth opportunities. Prior to this legislative change, Brazil was working on a plan to focus its ef...
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08 Mar 2022  |  Latin America  |  Market Research
Economic Impact of COVID-19 on Brazil's ICT Market
A Political, Economic, Social, and Technological Analysis
Brazil, one of the most influential countries in Latin America, witnessed a period of strong economic growth and social progress between 2003 and 2014. This positioned the country as a regional leader on several fronts. The 2014-2016 recession resulted in a downturn in economic activity, and as the country continued to recover the COVID-19 pandem...
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31 Oct 2025  |  Latin America  |  Market Outlook
Latin American Waste Recycling and Circular Economy Markets Outlook 2025
Policy, Investment, and Technology Shifts are Driving Sustainable Growth
This study analyzes the state of the Latin American waste recycling and circular economy markets in 2025, covering revenue trends, historical analytics, companies to action, growth opportunities, and market predictions. It also includes a recap and analysis of predictions made in predecessor reports.The segmentation includes collection, transportat...
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23 Dec 2020  |  Latin America  |  Market Research
Challenges and Opportunities in the Latin American Micromobility Market, Forecast to 2025
Future Growth Potential and Revenue Streams to be Driven by Socioeconomic Impacts of the COVID-19 Pandemic on Mobility Patterns, New Technologies and Business Models
The globally ongoing revolution in mobility technology and business model innovations will disrupt urban ecosystems, changing the way people, goods, and information are transported and localized within cities. In recent years, shared micromobility services, such as dockless scooters and bikesharing systems, have become increasingly popular across L...
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13 Oct 2016  |  Latin America  |  Market Research
Telecommunications Market's Digital Transformation and Evolution
Technologies to Improve Time-to-Market and Customer Experience, Providing Growth Opportunities for Latin American Telcos
The advancement of direct and indirect competition in the telecommunications market has impacted revenue growth rates and the profitability margin of traditional operators worldwide. Telcos must therefore reinvent their business models in order to meet the demands of different end users and diversify their revenue streams by verticals. This resear...
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10 Aug 2022  |  Latin America  |  Market Outlook
Colombia Business Outlook
Infrastructure Development, Technological and Social Initiatives, and Demonstrated Resilience During the Pandemic Invite Investment
For technology companies looking to expand their presence in the Latin America-Caribbean region, Colombia makes a compelling case. Before the 2020 pandemic, the country’s economy had been enjoying consistent growth rate of nearly 4% for over 50 years. Since then, continuous inflows of foreign direct investment have buoyed job creation and economi...
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