Search results for: 'plan transforms market report'

In a global landscape where companies are increasingly prioritizing transparent reporting on environmental and social concerns, initiatives for corporate ESG reporting and control are flourishing, spurred by growing awareness and concern for sustainability goals. ESG investing, propelled by its perceived ability to provide financial returns and ali...

The CX industry is in a disruptive state as IT decision-makers and customer contact leaders struggle with prioritizing and procuring budgets and persuading executives to align CX and corporate goals. There is a fear of failure in these uncertain times, making organizations less agile than in previous years. Trust, ease of use, and reliability are t...

Across various industrial sectors, digitalization has rapidly developed, utilizing several existing and emerging digital technologies, including AI, Big Data analytics (BDA), IoT, machine learning (ML), natural language processing (NLP), robotics, and automation. While the chemicals industry was relatively slow to adopt these technologies, the tran...

When it comes to the aspect of change, mining industry is very conservative. Mining operators are hesitant to adopt new solutions because of the fear of losing their jobs. Decisions related to the adoption of innovative technology are taken very cautiously and it is implemented only when it is necessary. So, at present health and safety of the mine...

BFSI organizations are exploring ways to expand their business and boost the productivity of their employees while establishing closer relationships with their customers while delivering great products/ services. Digital transformation is really enabling BFSI organizations to unlock these outcomes. Extending this further, BFSI contact centers focus...

In 2024, enterprises pressed ahead with their digital transformation journeys amid rising complexity in technology landscapes and the emergence of generative AI (GenAI). While GenAI offers transformative potential across industries, verticals, and functional areas, it demands robust cloud and data foundations, driving increased reliance on global s...

This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

Frontline workers are a key part of the workforce in the majority of organizations. Out of approximately two and a half billion non-desk/frontline workers around the world, an estimated one billion require tailored communications and collaboration tools to complete their job tasks. There is no perfect definition of frontline workers. Generally, ...

The global economy is undergoing rapid transformation with trade and supply chain reorientation, the digital reshaping of businesses and economies, and sustainability-linked policy shifts. These transformative trends will alter the long-term global investment and economic landscape and influence the nature of economic growth cycles across countries...