Search results for: 'transform and guid'

When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Australian organizations made major changes to their processes and technology to address the initial crisis. Their contact centers wer...

When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Banking, financial services, and insurance (BFSI) organizations made major changes to their processes and technology to address the in...

Across various industrial sectors, digitalization has rapidly developed, utilizing several existing and emerging digital technologies, including AI, Big Data analytics (BDA), IoT, machine learning (ML), natural language processing (NLP), robotics, and automation. While the chemicals industry was relatively slow to adopt these technologies, the tran...

China is entering a decade of macroeconomic transformation, with growth expected to moderate from an average of 5.7% between 2015 and 2025 to 3.7% between 2025 and 2035. This slowdown is being driven by structural factors like population aging, property sector correction, and shifting global trade dynamics. In this scenario, China is accelerating i...

When it comes to the aspect of change, mining industry is very conservative. Mining operators are hesitant to adopt new solutions because of the fear of losing their jobs. Decisions related to the adoption of innovative technology are taken very cautiously and it is implemented only when it is necessary. So, at present health and safety of the mine...

In 2024, enterprises pressed ahead with their digital transformation journeys amid rising complexity in technology landscapes and the emergence of generative AI (GenAI). While GenAI offers transformative potential across industries, verticals, and functional areas, it demands robust cloud and data foundations, driving increased reliance on global s...

BFSI organizations are exploring ways to expand their business and boost the productivity of their employees while establishing closer relationships with their customers while delivering great products/ services. Digital transformation is really enabling BFSI organizations to unlock these outcomes. Extending this further, BFSI contact centers focus...

This research service (RS) presents an overview of the increasing use of medical imaging modalities for guidance and navigation during surgical procedures and treatments. As surgical robots become more autonomous, or as the complexity of the instrumentation increases, there is a greater emphasis on careful navigation. Similar to a self-driving car,...

This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...