Search results for: 'Sector forecasts'

07 May 2021  |  Asia Pacific  |  Customer Research

Customer Experience Management Study—Malaysian Banking Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across any and all functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retai...

Voice of the customer (VoC) refers to user feedback (direct, indirect, or inferred) about a business’s products and services. Capturing and analyzing feedback is known as VoC analysis. VoC analysis enables businesses to gain a deeper understanding of customer preferences and expectations. The insights produced by VoC tools help companies to make de...

The United Arab Emirates (UAE) is poised for robust economic expansion, with real GDP growth forecast to average 4.7% between 2025 and 2030, outpacing the 2.6% recorded between 2019 and 2024. Population growth is anticipated to stay positive, reaching 12.3 million in 2030 from 11.1 million in 2024, with the share of adult and middle-aged adult and ...

Flexible electronics are highly popular owing to their high usage convenience, novel display attributes, high reliability, and lightweight. These devices find high potential for adoption in a range of high-end application sectors, which includes consumer electronics, automotive, healthcare, energy, defense, and textiles. However, flexible electron...

This research presents an analysis of the European solar power market. This study includes an in-depth analysis of the market with a specific focus on nine countries—Austria, Belgium, Germany, Italy, United Kingdom, France, Spain, Turkey and the Netherland—besides the Nordic Countries and Rest of Europe. End-user groups are residential, commercial ...

Water is necessary for many applications apart from sustaining life. Because it may not be available in sufficient quantity or at the quality required, some form of treatment may be necessary to meet the needs of an application. More stringent water quality specifications normally require more elaborate treatment methods. Challenges of availing cle...

South Asia is currently a hotbed of economic development. India has typically always been considered the main economic attraction of the region, but lately, Bangladesh has been establishing itself as a key attraction in the region. Bangladesh is now the fastest growing economy of the Asia Pacific. This research has been designed to provide insight ...

Incumbent players in the satellite communication market are experiencing challenges in retaining the revenue growth rates due to increased competition from terrestrial networks and excess in-orbit capacities leading to pricing pressures. Satellite communication ecosystem is going through a transformation phase with new entrants planning to offer in...

16 May 2017  |  Global  |  Market Research

Global Analytical Instrumentation Software Market, Forecast to 2023

Food Testing, Pharmaceutical, and Biopharmaceutical Sectors to Drive Automation Enabled through Software

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The global analytical instrumentation software market constitutes the application, system, and libraries/database software used with the below listed analytical instrumentation. It includes software offered by key manufacturers, third-party solution providers, and licensing/upgradation charges. System manufacturers will have to partner with other s...