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Water scarcity and the need for more efficient water resource management have prompted Latin American water utilities to adopt new strategies for reducing water losses, improving customer-side demand management, and implementing digital technologies. The digital transformation of water utilities is driven by the deployment of advanced telemetering ...

Autonomous trucks have long been considered the solution to overburdened road freight networks and inefficient logistics chains. At a time of acute driver shortages, autonomous trucks also promise safety, 24/7 operation, resource usage optimization, and uninterrupted commodity flow. With L4 automation capabilities, the overall cost of long and regi...

Workforce optimization (WFO) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WFO as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact center ...

With the growing preference for a patient-centric care delivery approach, the pharma industry follows a robust step-by-step approach towards market commercialization, with a clear understanding of the market stakeholders, segments, as well as post-launch forecasts to create seamless go-to-market strategies. To cater to the ever-evolving market land...

In 2026, the smart buildings sector is accelerating rapidly, propelled by the convergence of AI agents, IoT sensors, and cloud-based platforms that tackle the longstanding 25%–35% efficiency gap in commercial properties while introducing personalized, conversational interfaces to elevate tenant satisfaction and technician efficiency. Autonomous edg...

The most significant trend in the global web security market is cloud migration. Enterprises are eager to transition to cloud-delivered solutions to reduce the cost and complexity of their digital defense. Cloud-based solutions allow organizations to seamlessly extend protection to mobile users and employees working from home, which has proven esse...

Frost & Sullivan research has identified the core areas in which artificial intelligence (AI)-enabled healtchcare IT solutions are most relevant for hospitals, physicians, and payers. Hospitals that have so far invested in AI-based financial solutions to automate patient access management, reimbursement eligibility matching, and computer-assisted ...

The European contact center as a service (CCaaS) market is enjoying significant attention, although it remains in a growth stage. The market comprises more than 150 vendors of varying size that offer solutions to companies and organization across a broad range of verticals, with financial services, healthcare, public sector, utilities, retail, educ...

30 Jun 2020  |  North America  |  Frost Radar

Frost Radar™: Global SD-WAN Vendor Market, 2020

Benchmarking Future Growth Potential

Infographics

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The COVID-19 pandemic has forced governments across the globe to order citizens to stay at home and follow social distancing practices, resulting in an unprecedented number of people working from home. The cloud and advances in networking technology have made this possible. With businesses across industries embracing the public cloud to host key ...