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04 Oct 2019  |  Latin America  |  Market Research

Contact Center Solutions Market in Latin America and the Caribbean, Forecast to 2024

Hosted/Cloud Solutions Leading Market Growth Through Innovation and Flexibility

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This study examines the contact center (CC) solutions market in Latin America and the Caribbean. In the past, Frost & Sullivan has done separate studies for the contact center on-premise solutions and hosted/cloud solutions markets. However, this year both studies are combined. This study is based on extensive primary and secondary research. Some ...

08 Oct 2019  |  Global  |  Market Research

Global Military Cybersecurity Market, Forecast to 2023

New Cyber Threats and Technologies Drive Growth and Change the Competitive Landscape

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Cyber threats continue to evolve, changing their attack patterns and development structures, making it harder to detect and enact proper mitigation procedures in time. Today, weapon systems are more software dependent and networked. Embedded software and IT systems enable operational success; however, they create new and extensive vulnerabilities t...

This study analyzes the current and future trends in the global surface mount technology (SMT) equipment software market. A decline in demand for manufacturing products from various high volume end-user industries urged manufacturers to focus on lean manufacturing, thereby eliminating non-value-adding operations, redefining processes, and optimizi...

Mobile Office solutions are providing significant improvements to the overall performance of the mobile workforce. Furthermore, as an increasing number of functional enterprise applications make their way into the enterprise, Mobile Office solutions have innovatively integrated with these, forming a cross-functional efficiency. The advancement is n...

13 Jul 2016  |  North America  |  Market Research

Analysis of the Global Media Content Delivery Network (CDN) Market

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This study provides revenue forecasts, segmentation by region, and market share analysis for the global media content delivery network (CDN) market. Analysis includes revenues from media (video and software downloads) delivery only and does not include revenues from value-added services such as security and dynamic site acceleration. The regional f...

The customer care outsourcing segment supporting carevolumes for North America is mature, highly fragmented, and competitive. Frost & Sullivan research has found that there are hundreds of customer care outsourcers in North America. While competition among vendors is fierce, there are fewer than twenty global Tier I outsourcing firms that dominate ...

YouTube has the highest share in reach and watch time among all ad supported OTT platforms. According to Nielsen, more than half of 18- to 49-year-olds in the US are either light viewers of TV or do not subscribe at all. Over 90% of these people watch YouTube. Watch time of YouTube on television screens alone tops 250 million hours per day. YouTube...

This Frost Radar™ highlights the online video platform market at a critical inflection point: platforms have evolved from simple delivery layers into the economic engines of streaming. As the industry shifts its focus from subscriber growth to monetization efficiency, the platforms are emerging as the primary control layer for hybrid revenue models...

Electronic chemicals constitute a foundational input to semiconductor, printed circuit board (PCB), and flat panel display (FPD) manufacturing, underpinning the precision, purity, and performance requirements of increasingly sophisticated electronic devices. This study presents a comprehensive analysis of the global electronic chemicals market, enc...