Search results for: 'tracking software in service industry'

The Asia-Pacific contact center applications market grew by 6.9% in 2022 and is projected to grow at a compound annual growth rate (CAGR) of 4.4% from $881.9 million in 2022 to $1,193.5 million in 2029, driven by cloud migration, system upgrades, and increased investments in advanced applications, such as analytics and workforce management. Vietnam...

18 Jun 2021  |  Global  |  Market Research

European Managed & Professional Security Services Market

Partnering with MSS/PSS Vendors to Advance Security Maturity

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The shortage of experienced cybersecurity specialists in Europe has long been an obstacle for organizations in the region making the expansion of in-house teams challenging and costly. The result is more organizations are turning to MSS/PSS companies with economies of scale that can provide experienced cybersecurity professionals, access to cutting...

This study examines the North American mobile asset management (MAM) market. For the purposes of this study, mobile asset management offerings are defined as solutions that use wireless tracking devices and cellular, location, and sensor technologies to remotely locate and monitor moveable assets that are outside of a companys four walls. Rich data...

The research service provides analysis of European Web Conferencing Services market and its major trends. It focuses on the 'Services' segment of the web conferencing market and outlines major drivers, restraints, challenges affecting the market. The research service has a base year of 2007 and provides market forecasts upto the year 2014.

The aviation industry is in a crisis and airports are one of its hardest hit participants. Passenger volumes have severely declined due to COVID-19 travel restrictions and airport revenues have dried up without passengers. Passenger confidence is not expected to rebound quickly, and so passenger volume is not anticipated to return to pre-pandemic l...

This research service examines the European Contact Center as a Service (CCaaS) market. The market comprises full suite hosted interactive voice response (IVR), omnichannel customer experience analytics, reporting insights, customer self-service capabilities, automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO...

Silicones find an increasing number of applications across a diverse set of industry sectors due to their functional benefits and emerging trends in key end-use industries. These industries are industrial processes, construction, personal care, special systems, transportation, electronics, energy, and medical. The rising need for innovative for...

Online commerce has recorded exponential growth since the COVID-19 pandemic began in 2020. With more people working from and spending time at home, multiple companies have developed an online presence to continue making sales and reaching new customers. In this context, online marketplaces were among the sites most used by customers looking to buy ...

Recent economic instability is causing the enterprise community to spend more cautiously, and is also having a detrimental affect on service provider success. The business local service market is continuing to consolidate with carriers filing for bankruptcy protection and restructuring their organizations to stay afloat. The next several years wi...