Search results for: 'cooling solution for devic centers'

The main objective of this research service was to investigate the current and future integration of customer interactions in the North American contact centers. Currently, one-third of the contact centers have been fully integrated to deliver seamless and consistent customer experiences across channels. By 2016, 54% expect to be fully integrated. ...

The enticement to cut costs, improve quality and focus on their core competency is driving companies to outsource non-core business processes to third party service providers. These third party providers leverage on their low cost structures, process expertise and resources to deliver these business benefits. Business Process Outsourcing (BPO) is f...

This research service provides an overview of customer experience outsourcing services in Europe and outlines drivers and restraints, market share by industry participant/ contact channel, revenue by market/service/vertical types, WAHA share, percent of technology adoption and bot-managed interactions. Market dynamics will favor global, technologic...

06 Aug 2019  |  Global  |  Market Research

Global Voice over Long-Term Evolution (VoLTE) Test and Monitoring Market, Forecast to 2023

VoLTE Deployments, Quality of Service (QoS) Concerns, and the Ability to Integrate Voice Into Cellular IoT Networks Will Drive the Market

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In 2012, the telecom industry initiated the transition of voice services from the legacy 2G/3G circuits to the digitized Internet Protocol Multimedia Systems(IMS) based Voice over Long Term Evolution (VoLTE) platform, which offers increased bandwidth and better quality. Since then, a number of network operators have adopted the technology. Today, g...

01 Sep 2020  |  North America  |  Market Research

Oncology Information Systems to Drive Robustness in Care Delivery, Forecast to 2024

Future Growth Potential Lies in Precision Medicine and Cloud Adoption in Oncology Care

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As cancer care becomes increasingly highly complex, the information, image data, and steps that comprise a single patients healthcare journey has grown tremendously. Oncology information systems (OIS) software are used by cancer clinics and departments, medical oncologists, radiation specialists, and department employees to manage and plan the trea...

26 Dec 2018  |  North America  |  Market Outlook

Global Healthcare Market Outlook, 2019

With the Rise in Focus on Value-based Care, Technology Convergence will Drive Care Delivery Innovation

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Globally, 2019 will be a year of value-based care, as ‘outcome-based care’ focus will globalize. This will trigger the maturation of risk-sharing in solution contracting between providers and drug/device OEMs, driving business value for providers. Access to affordable and quality care will be key political agendas for the upcoming 2019 elections in...

14 Jan 2019  |  North America  |  Market Research

Growth Opportunities in the Global qPCR and dPCR Market, Forecast to 2023

Novel Applications in Oncology and Applied Sciences, Growing Research and Diagnostic Use in Developing Regions, and Automated Modular Workflows to Drive Growth

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Overview: PCR continues to be the gold standard for nucleic acid amplification by combining accuracy and efficacy that users across areas such as research, pharma & biotech, diagnostics as well as applied sciences depend upon. Such widespread usage continues to drive the industry, even protecting it to some extent from overall economic/market fluct...

The rapid pace of technological change has had far reaching impact across business; ushering in the age of digital transformation. Machine learning (ML), natural language processing (NLP), artificial intelligence (AI), mobility, and cloud computing are a few examples of maturing technologies that are impacting this transformational movement. This t...

This Frost Radar™ analyzes conversational AI vendors in the patient engagement space that enable healthcare organizations to improve their efficiency, efficacy, and engagement of one of their significant cost centers. The market is evolving from focal performance capability either in administrative workflows or contact centers to platform capabilit...