Search results for: 'Booming eCommerce Parcel Delivery'

The customer experience (CX) management services market continues to expand in North America as enterprises accelerate the use of external service providers to improve operational efficiency, augment internal capabilities, and deliver more consistent, omnichannel customer engagement. As economic pressures intensify and consumer expectations rise, g...

23 Jul 2019  |  Global  |  Market Research

Global Vehicle OEMs’ New Online Retail Strategies, Forecast to 2025

Online Vehicles Sales are Expected to Comprise 5% of Global Vehicle Sales by 2025, With China as a Leading Market

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The definition of online retail in this research service refers to when a vehicle is purchased (part payment as a down payment/outright purchase) through an online portal, without interaction at a physical dealership; in this case, the sale is considered to be an online sale. The global online retail scene is prevalent in regions such as the United...

14 Jun 2022  |  Global  |  Megatrends

Global Frictionless Commerce Growth Opportunities

Enhancing Customer Experience through the Convergence of Physical and Digital Retail

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The retail industry is undergoing a transformational shift wherein physical and digital customer experiences are converging. Retailers want to leverage digital tools that will help them derive contextual, behavioral, and location-based information to create unique and engaging customer experiences. Digitalized eCommerce platforms will enable fricti...

As the in-vehicle eCommerce market gains traction in the automotive space, it makes way for the development of an entire retail ecosystem across passenger vehicles. With payments being the end-point of a commerce network, the automotive industry will have to partner with service providers to pick-up on connected services to transform the commute ti...

Geopolitics, trade wars, and past semiconductor shocks have turned global, cost‑optimized supply chains into a structural risk, pushing OEMs and Tier Is toward regional hubs, near‑shoring, and local‑for‑local manufacturing to build resilience rather than pure cost efficiency. Europe and the ASEAN region have been the worst hit due to the conflict i...

Frost & Sullivan expects the overall light commercial vehicle (LCV) market to reach 2.4 million units by 2032. This market is on track to achieve a compound annual growth rate (CAGR) of 2.9% between 2023 and 2032. Electric vehicle (EV) penetration will increase to reach 60.0% during this period, up from 6.9% in 2023. The overall size of the LCV ...

There is a global emergence of start-ups, especially in the electric two-wheeler (E2W) segment, during and post-COVID-19 pandemic. With lockdowns preventing people from leaving their homes, last-mile delivery services boomed, increasing the use and popularity of light electric vehicles. In addition, economic and environmental factors such as rising...

14 Feb 2020  |  Global  |  Market Research

Emerging Technologies in Retail—An IT Decision Maker Perspective, 2019

Survey Results Highlight that Retailers are Embracing IoT, Blockchain, and AI to Deliver Business Impact

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Retail has entered a new era where eCommerce and technology bellwethers like Alibaba, Amazon, Apple, Baidu, Facebook, Google, Microsoft, and Tencent have raised consumer expectations. This research service is part of Frost & Sullivan's Integrated Commerce Research Programme. It provides an IT decision-maker perspective on the use of emerging techno...

This Frost & Sullivan research service assesses growth opportunities in the Indian shared mobility market: ride hailing, car sharing, ride sharing, bike taxi, scooter sharing, bike sharing, rickshaw sharing, and demand-responsive transit (DRT). It dives deep into the approaches that market participants take toward achieving end-to-end mobility solu...