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05 Nov 2020  |  Latin America  |  Market Research
Automation and Work-at-Home Transforming the Customer Experience Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2025
New Paramount Importance of Remote Interactions Spur Novel Growth Opportunities
The customer experience outsourcing (CXO) services market was significantly hit by the COVID-19 pandemic in 2020, especially when measuring revenue in US dollars. However, the negative impact was not as great as in other economic sectors, as a couple of positive trends were accelerated by the COVID-19 crisis. Social distancing regulations across th...
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07 Dec 2020  |  Global  |  Market Research
Global Zero Energy Buildings (ZEB) Promise New Efficiency Beyond Cost and Innovative Technologies, 2020
Integrated Configurations in Monitoring and Tracking Functions will Lead New ZEB Development
The global energy demand from the building and construction sector continues to rise, mainly due to rapid expansion of buildings’ floor area and global climate change. Ambitious, yet compelling, zero energy buildings (ZEB) are deemed to directly and effectively address the global issues on climate change and energy scarcity. As defined in this s...
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21 Dec 2020  |  Global  |  Market Research
Global Satellite Launch Database, 2020-2040
A Consolidated Database of Launched Satellites and Satellite Launch Services Demand Forecast Until 2040 with Interactive Output
Small satellite constellations that were successfully launched and are now operational have established proof of concept and new business models for the space ecosystem. These developments have made the industry attractive to several stakeholders, specifically the non-space crowd; they are keen to address challenges across use cases, particularly...
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21 Dec 2020  |  Global  |  Technology Research
Technological Advancements in Solid State Batteries for Electric Vehicles
Game-Changing Solid-state Batteries Will Push the Future Electric Vehicles to the Next Level
Technological Advancements in Solid-state Batteries for EVs The trend of decarbonization of the global automotive sector has been the main factor driving the research on novel battery materials, owing to their prominence as a key enabling technology for the electrification of the transportation sector. Li-ion batteries have become synonymous to EV...
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19 Feb 2021  |  North America  |  Market Research
Regulatory and Infrastructure Reforms in India and China Catalyzing the Asian Specialty Generics Market
High Unmet Needs in Niche Oncology Indications will Drive Future Growth Potential
Frost & Sullivans Transformational Health team provides critical insights into the Asian specialty generics market with this research service, highlighting growth opportunities, selected countries biopharmaceutical environment, and significant R&D, regulatory, and infrastructure reforms influencing its growth. The report examines similarities and c...
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29 Apr 2021  |  Global  |  Market Research
Digitalization and Real-time Visibility Transforming the Global Critical Infrastructure Cyber Security Market
Technology Strategies Driven by an Evolving Threat Landscape Create New Growth Opportunities
Today’s evolving cyber security threat landscape has left no system or network impervious to changing risk profiles. While corporate and consumer businesses remain popular marks for cyber-attacks, critical infrastructure facilities have become increasingly popular threat targets; they are highly vulnerable to major operational disruptions and cyb...
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29 Jul 2021  |  North America  |  Market Research
Top 50 Companies Accelerating Digitalization in the Global Homes and Buildings Industry
AI-enabled Solutions that Support Healthy Building Services Will Accelerate Adoption of Digital Offerings
Digital transformation is gaining momentum in the post-COVID-19 environment; customers are looking for solutions that would cut a building’s operational expenditure and are being offered through flexible payment models that reduce the capital expenditure burden. Frost & Sullivan carried out an extensive and exhaustive technology benchmarking anal...
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06 Aug 2021  |  Global  |  Customer Research
US Vehicle Subscriptions—Voice of Customer Analysis, 2020
Currently, the Market Potential for Used-car Subscription in the US Ranges from 400,000 to Approximately 1 Million Units, and 10% of All New Vehicles Retailed in 2025 are Expected to Be Offered Under the Vehicle Subscription Business Model
Globally, the US continues to be the leading market to test and launch vehicle subscription offers. Frost & Sullivan estimates about 32 vehicle subscription programs in the US at various stages of life cycle in 2018, and it is expected to witness more than 50 programs by 2025. Frost & Sullivan carried out more than 2000 interviews among potential c...
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24 Sep 2021  |  North America  |  Market Research
Acquisitions, Vertical Focus, and New Technologies Drive Highly Competitive North American Mobile Field Service Management (FSM) Market
Changing Workforce and Demanding Customers Help Power New Growth Opportunities
North American businesses rank mobile field service automation as one of their top areas of enterprise digital solution investment.* Each year, Frost & Sullivan examines this particular solution category in the context of the North American market. For the purposes of this 2021 study, mobile field service management (FSM) applications are defined a...
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28 Sep 2021  |  North America  |  Tracker
North American Contact Center Buyers Guide, 2021
Digital Transformation and Artificial Intelligence are Growth Opportunities that Spur a More Human Approach to Customer Care
New analysis from Frost & Sullivan's Information & Communication Technologies program presents some of the trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience in the next few years, and includes insights for selected industries, business models, and technology areas, including: • ...
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