Search results for: 'Regional performance analysis'

09 Feb 2021  |  Latin America  |  Frost Radar

Frost Radar™: Customer Experience Outsourcing Services Market in Latin America, 2020

A Benchmarking System to Spark Companies to Action—Innovation That Fuels New Deal Flow and Growth Pipelines

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Customer experience (CX) is becoming the primary factor impacting customer loyalty and the key differentiator deciding a business’ fate. Demand for outsourced CX services is growing steadily in today’s consumer-centric marketplace as customers demand more personalized, relevant, proactive, and engaging experiences. A superior end-to-end CX journey ...

The healthcare industry is undergoing a data revolution, and analytics is at the heart of it. This Frost Radar will reveal the strategies, technologies, and innovations that are shaping the industry and driving success. By understanding the current landscape, digital health readers can stay ahead of the curve, identify emerging trends, and make in...

Membraneless electrolysis is rapidly advancing as a transformative technology for sustainable hydrogen production, offering solutions to membrane-related cost, durability, and gas purity challenges. Recent breakthroughs in electrode architecture, redox mediator design, and flow management have enhanced the efficiency, scalability, and operational f...

The North American wavelength services market is in the mature stage of the product life cycle. In recent years, the request for wavelength services has snowballed, driven by exponential demand for high bandwidth from wholesale and retail customers looking to accelerate their digital transformation initiatives, the adoption of AI-enabled applicatio...

This Frost Radar™ examines the Latin American customer experience (CX) management landscape. It includes outsourcing services alone, excluding operations performed in-house and in shared service centers. It encompasses the services delivered in each local market and those from Latin American locations to countries overseas. CX management is a subse...

10 Sep 2019  |  Europe  |  Market Research

European Managed Security Services Market, Forecast to 2023

Threat Intelligence Drives Growth in a Post-GDPR Europe

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Key Issues Addressed

The information security profession across Europe has an unemployment rate of zero percent while the need for better cybersecurity across all industries has never been greater. Organised crime and state actors are targeting enterprises across Europe at a time when digital transformation initiatives are on the rise. Cybersecurity in the enterprise i...

Economic growth in the Americas is expected to slow down in H1 2019. The region continues to see low private and public sector investment. Poor infrastructure, in addition to shortcomings in the education system, contributes to low productivity and weak external competitiveness. Panama and Chile are expected to see the highest growth at 4.8% and 3....

With the rise in regulatory stringency in water & wastewater treatment and disposal at a global level, chemical-based water treatment infrastructure investments are rising, fuelling demand for water treatment chemicals. The study covers the consumption of these chemicals in municipal and industrial end-use sectors. Water-intensive industries, such ...

The Southeast Asia (SEA) facility management (FM) market is growing, supported by the high construction and renovation activity in the region due to the rapid urbanization and the expansion of smart buildings. The adoption of advanced technologies in building services is also witnessing rapid growth. In addition, government regulations for energy e...