Search results for: 'systems integrators'

This study focuses on clinical lab services in Thailand. A detailed analysis is provided on clinical testing services at public hospital labs and private hospital labs. Specialised labs are integrated into the independent reference labs segment. Certain trends with regard to physician office labs (POLs) in retail clinics have been mentioned in the ...

Frost & Sullivan's annual survey of contact center solution decision-makers revealed that employee engagement is a top priority for contact center organizations in 2023. Organizations with more employee engagement initiatives benefit from higher employee satisfaction (eNPS) levels and lower attrition. Those with more solutions that support employee...

06 Jun 2023  |  Global  |  Market Outlook

Automotive Outlook, 2023

Easing of Chip Shortage Crisis, Increasing Electric Vehicle Adoption, and Improving Macroeconomics to Drive Light Vehicle Sales by 3.3%

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Global light vehicle (LV) sales reached 79.9 million units in 2022, registering 1.3% lower sales than in 2021. China was the top-selling market with 25.7 million units, ahead of the United States at 13.9 million and Japan at 4.1 million. The Russo-Ukrainian War resulted in production delays owing to part supply delays and semiconductor shortages, l...

The future of Internet of Things (IoT) involves billions of connected devices (such as smartphones, computers, and sensors) communicating with one another, regardless of manufacturer, operating system, chipset, or physical transport. However, security is essential for reliable IoT operations. Whether malicious or accidental, malfunctioning IoT devi...

Tablets are a category of mobile devices that provide advanced capabilities on a larger (6"+) screen, but do not have traditional integrated phone functionality. Tablets run complete operating system software that provide a standardized interface and platform for application developers. Global tablet device unit shipments reached 172 million, a sli...

The main objective of this research service was to investigate the current and future integration of customer interactions in the North American contact centers. Currently, one-third of the contact centers have been fully integrated to deliver seamless and consistent customer experiences across channels. By 2016, 54% expect to be fully integrated. ...

This study examines the development prospects that artificial intelligence (AI) offers the commercial vehicle (CV) industry, focusing on both the revolutionary potential of AI and the difficulties businesses face in fostering growth, including complicated regulations, high capital expenditure, and challenges in incorporating new technology into pre...

27 Aug 2020  |  Global  |  Market Research

Smart Labs as Key Drivers for the Digital Transformation of Diagnostic Laboratories, 2020

Robotic Automation, Internet of Things (IoT), and Artificial Intelligence (AI) Offering Growth Opportunities for Academic and Commercial Diagnostics Labs

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Key Issues Addressed

Diagnostic academic and commercial research labs suffer from cost pressures, given the ongoing Protecting Access to Medicare Act (PAMA) regulations and reproducibility issues, and are under productivity strain. The recent COVID-19 pandemic leading to increasing test volumes and renewed focus on research and development (R&D) to drive innovation wil...

18 Feb 2021  |  Europe  |  Customer Research

Communications and Collaboration Investment Priorities

IT/Telecom Buyers’ Perspective

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Key Benefits

This study provides the data collected through an online survey of 1,129 IT and telecom decision makers across customer size segments, industries and world regions. The survey was conducted in November-December 2020. Respondents were qualified as follows: • IT/telecom decision maker in organizations with 10+ employees • Having knowledge on communic...