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15 Dec 2025  |  Global  |  Market Research
Growth Opportunities in the Global UCaaS Market, 2024–2031
AI is Enhancing UCaaS Value Propositions Across World Regions and Customer Segments
The global Unified Communications-as-a-Service (UCaaS) market is undergoing a significant transformation, fueled by digitalization, hybrid work adoption, and rapid advancements in artificial intelligence (AI). Organizations worldwide are prioritizing modern communications as a strategic pillar of digital transformation, driving steady growth in UCa...
$4,950.00 -
05 Jul 2021  |  Asia Pacific  |  Market Research
Japan Data Center Colocation Services Growth Opportunities
Increasing Enterprise Cloud Adoption and Accelerating Digital Transformation Initiatives Boost Colocation Services Growth Pipeline
Japan is an important data center colocation services market in Asia-Pacific. Increase in enterprise digital transformation initiatives, well-developed network and connectivity infrastructure, and rise in cloud technology adoption are expected to drive the markets continual growth. Surge in colocation services demand prompts services providers to i...
$4,950.00
Special Price $3,712.50 save 25 %
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15 Sep 2010  |  North America  |  Market Research
North American Contact Center Outsourcing Markets
This research study looks at market trends, drivers, and restraints for the North American contact center outsourcing market. Contact center services provided by outsourcers include customer service, tech support / help-desk, sales, collections, and other BPO services. This study provides market size, revenue forecasts and breakdown of the market b...
$4,950.00
Special Price $3,712.50 save 25 %
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29 Jun 2011  |  North America  |  Market Research
North American Contact Center Systems Market
This research service covers the state of the North American contact center systems market. Market segments covered include inbound contact routing systems, IVR/voice portal systems, outbound dialer systems, quality monitoring systems, workforce management software, and contact center analytics. The study discusses the drivers and restraints for gr...
$10,000.00
Special Price $7,500.00 save 25 %
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09 Feb 2012  |  North America  |  Market Research
North American Contact Center Outsourcing Markets
Onshore, Offshore, and Home-agent Strategies
This research study looks at market trends, drivers, and restraints for the North American contact center outsourcing market. Contact center services provided by outsourcers include customer service, tech support/help-desk, sales, collections, and other BPO services. This study provides market size, revenue forecasts and breakdown of the market by ...
$4,950.00
Special Price $3,712.50 save 25 %
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03 Sep 2012  |  North America  |  Market Research
North American Contact Center Systems Market
Analytics to Lead the Way for Growth
This study covers the state of the North American contact center systems market. Market segments include inbound contact routing systems, IVR/voice portal systems, outbound dialer systems, quality monitoring systems, workforce management software, and contact center analytics. The study discusses the drivers and the restraints for growth, as well a...
$12,000.00
Special Price $9,000.00 save 25 %
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22 Aug 2019  |  North America  |  Market Research
Contact Center Buyers Guide, North America, 2019
Providers Look to Harness AI to Infuse Intelligence in the Customer Experience
New analysis from Frost & Sullivan's Digital Transformation program finds that growth continues in all areas of the contact center market: premise-based systems, the cloud, and hybrid configurations. Analytics, quality monitoring, and recording continue to be bright spots for growth, but emerging areas are taking center stage as companies transitio...
$3,000.00
Special Price $2,250.00 save 25 %
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16 Feb 2017  |  Asia Pacific  |  Market Research
Japan Hosted/Cloud Contact Center Market Update
Upswing in the Market, as Customer Awareness and Focus on Cost, Flexibility, and Scalability Continue to Grow
Today, companies globally are challenged by the rapidly shifting market forces including the fast rate of innovation, change in technology landscape, increasing consumerization and changing economic scenarios. Firms are increasingly launching new and disruptive services in the market to differentiate themselves from the rest. On the other hand, end...
$2,000.00
Special Price $1,500.00 save 25 %
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22 Jun 2015  |  Europe  |  Market Research
Europe Contact Center Outsourcing Market
Technology Solutions to Drive Differentiation and Growth for BPO Providers
This market analysis study provides market sizing and forecasts for the European contact center outsourcing (BPO) market. European market revenue represents outsourcer revenues associated with customer interactions that originate in Europe, regardless of fulfillment model. The study provides breakdown and forecasts by fulfillment platform, industry...
$4,950.00
Special Price $3,712.50 save 25 %
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14 Dec 2016  |  Europe  |  Market Research
Europe Contact Center BPO Market
Exponential Technological Change—How Might it Affect the World of BPO?
This market analysis study provides market sizing and forecasts for the European contact center outsourcing (BPO) market. European market revenue represents outsourcer revenues associated with customer interactions that originate in Europe, regardless of fulfillment model. The study provides breakdown and forecasts by fulfillment platform, industry...
$4,950.00
Special Price $3,712.50 save 25 %