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This edition of the Cyber Security Technology Opportunity Engine (TOE) explores AI Data Governance and Real-Time AI Interaction Monitoring enable secure LLM adoption, while Human Risk Management and Real-Time Risk Detection deliver contextual behavioral interventions. Web Exposure Management and Continuous Web Exposure Discovery provide agentless c...

This edition of the Energy & Power Systems (EPS) TOE features information on smart grid technology and renewable power generation. The TOE also covers the innovations happening within high-voltage transmission and digital grid solutions. The TOE focuses on emerging innovations in dynamic yaw systems for wind turbines. The TOE provides information o...

The 19th Annual Customer Contact West: A Frost & Sullivan Executive MindxChange brought thought leaders from around the globe to Huntington Beach, California to tackle their challenges with other customer experience (CX) experts. Participants discussed their shared challenges, successful customer solution implementations, and strategies for improvi...

06 Nov 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Australia Cloud Contact Center Services, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Australia has one of the most mature cloud contact center markets in Asia-Pacific with high awareness levels and increased deployments. While the use of legacy on-premises contact center systems is prominent, a growing number of organizations are seeking to shift to the cloud to cope with the new market requirements. Cloud contact centers enable or...

The Asia-Pacific contact center applications market generated $825.3 million in revenue in 2021, registering an annual growth of 9.5%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set...

With the significant rate of migration to the cloud, cloud service providers should ensure that security of proprietary data and application performance are not compromised. These challenges are compounded with the significant trend of virtualisation, as well as the increase in tier complexity due the rise of a considerable number of other third-pa...

The global microgrids market revenue is forecast to increase from $3.37 billion in 2022 to $8.00 billion in 2030. While North America is projected to remain the largest regional market over the forecast period, the Asian region is expected to outpace its growth. With a largely secure grid infrastructure, the European Union has limited microgrid dev...

09 May 2016  |  North America  |  Market Research

Automotive Voice Recognition Market, Forecast to 2022

Voice Biometrics, Virtual Assistant and Deep Learning Emerge as Major Market Disruptors

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Voice Recognition (VR) technology is primarily focused only on infotainment use cases. However, Original Equipment manufacturers (OEMs) and Tier-I suppliers are significantly investing in biometric and machine learning technologies. Even though OEM’s are trying to adopt cloud-based and hybrid solutions, they are still dependent on embedded solution...

Battery energy storage systems (BESS) are crucial in enabling the energy transition. Their deployment is essential to providing electricity systems' flexibility to support higher electrification, relying primarily on variable renewable energy (RE) sources. At the behind-the-meter (BTM) level, batteries are also increasingly recognized as a critical...