Search results for: 'workforce identity and access management'

This research service examines the European Contact Center as a Service (CCaaS) market. The market comprises full suite hosted interactive voice response (IVR), omnichannel customer experience analytics, reporting insights, customer self-service capabilities, automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO...

The move to the cloud and hybrid workspaces has become the business norm, with user, machine, and workload identity management requiring a cloud-native and cloud-first approach. In an increasingly complex hybrid and multi-cloud architecture environment, amid growing security concerns and increasing use cases, limitations due to certificate issuance...

In a constantly growing field of more than 120 industry participants across North America and Latin America, Frost & Sullivan independently plotted 12 of the top companies in this Frost Radar™ analysis. The market is populated by three types of companies. Professional service firms leverage their consulting pedigree to provide top-tier consulti...

This study is part of the Digital Transformation in Vertical Industry series. It is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets...

Edge computing pushes intelligence, data processing, analytics, and communication capabilities to where the data originates: at network gateways or endpoints. The aim is to reduce latency and ensure efficient networks, operations, service delivery, and an improved user experience. By bringing computing closer to the data source, edge computing enab...

11 Jul 2022  |  Global  |  Frost Radar

Frost Radar: Access Control Solutions, 2022

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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For decades, access control systems have been the linchpin in many organizations’ physical security strategies, enabling them to secure all entry and exit points around their perimeters and protect their employees, customers, and assets from potential threats. Because of these systems’ longevity, solutions really have not changed significantly in t...

SASE has gained prominence, but its actual adoption from a single vendor remains low globally. SASE is a very intrusive concept and has caused prudence and cautiousness among global businesses. Confusion and misconception about SASE remain high among businesses, as many still perceive it as a cloud-delivered security solution, not a total network s...

The global push toward digitalization has expanded attack surfaces and increased IT risks, with threat actors launching multi-vector attacks targeting internal networks and external digital assets. As organizations invest more in cybersecurity tools, the effectiveness of these measures depends on their ability to accurately assess risk exposure. E...

Carrier managed network services (MNS) refer to network services offered and managed by a carrier (telecommunications) company, which cover the implementation and support of network equipment, applications, and services. Businesses increasingly adopt advanced technologies from different vendors to improve business processes, reduce costs, and enhan...