Search results for: 'operations orchestration da analytics app monetization'

As a strategy to protect their customer base and increase revenue, European telecom operators are entering the TV distribution market by offering TV services delivered over their broadband access network. This research service looks at the drivers leading telecom providers to pursue a triple play strategy and market and technology conditions, finis...

This report examines the enterprise metaverse as an emerging enterprise-grade platform that unifies digital twins and collaborative applications to support advanced operational, engineering, workforce, and customer-facing objectives. As organizations expand remote operations, intelligent asset management, and immersive design practices, the converg...

This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) captures developments related to CloudOps, Apache Spark, DevSecOps, AI, Cloud Data Services, Carbon accounting, NVMe, Neural Network, Deep Learning & SAASITCC TOE’s mission is to investigate emerging wireless communication and computing technology areas incl...

10 Jan 2022  |  Global  |  Market Research

Global AI-enabled Business Intelligence Growth Opportunities

Transformative Mega Trends of AI-enabled Business Intelligence Solutions to Democratize Enterprise Analytics

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Conversations around the value of business intelligence platforms are currently shifting from being focused on data visualization to emphasizing the benefits of augmented analytics. Business intelligence vendors have introduced new artificial intelligence (AI) tools that allow users with limited training and statistical knowledge to seamlessly acce...

The Indian contact center applications market grew by 2.7%, reporting a market revenue of $65.2 million in 2016. The market is forecast to see a CAGR of 3.3% from 2016 to 2023. This study is part of the Asia-Pacific research service for the contact center applications market which covers 14 countries (Australia, China, Hong Kong, India, Indonesia, ...

This market analysis research provides market sizing and forecasts for premises-based contact center systems in North America. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segmen...

The global video telematics market is on a robust growth trajectory, driven by fleets upgrading from traditional fleet management systems to advanced video-enabled solutions. For many providers, video telematics has evolved from just being a peripheral product into a core revenue driver for fleet operators. The tangible benefits of investing in vid...

15 Nov 2016  |  North America  |  Market Research

Healthcare 2020—Business Model Transformation Guidebook

Exploring New Models for Monetizing Services and Solutions

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Healthcare as an industry is entering a phase of rapid transformation. Digitization of products, services, and commerce models are democratizing current healthcare systems and unlocking new values by displacing high-cost gatekeepers and previously inaccessible segments. Around 80% of the business models in 2025 will be driven by platform-based heal...

Delivering the best CX possible was the overall theme of the Customer Contact East Executive MindXchange event, held from April 23 to 26, 2023, in Fort Lauderdale, Florida. Great CX is a critical factor for business growth, as organizations that accomplish it can create competitive differentiation and grow sales as a result. Customer contact center...