Search results for: 'self service changes adoption'

The customer experience (CX) management market in Europe generated a revenue of €22.7 billion, growing at a 1.4% compound annual growth rate (CAGR) from 2024 to 2030. Economic uncertainty remains throughout Europe but impacts countries and regions differently. Interest in outsourcing CX management continues to grow, with nearshore and offshore grow...

The global business process management (BPM) services market declined in 2020, largely due to the challenges brought on by COVID-19. While client sectors were severely affected by the pandemic, the BPM services industry experienced significant growth in 2021 and is expected to continue to witness year-on-year growth between 2022 and 2028. This gro...

This deliverable provides insights on the many macro issues facing the pharma and biotech industry. The industry is currently in a state of transition and is faced with a myraid of challenges including the dreaded patent cliff. This research service presents a total market forecast, market share analysis by leading companies, top therapeutic class...

This Frost Radar™ examines the European customer experience (CX) management services landscape, which is a subset of the broader business process outsourcing/management industry. Usually, CX management is a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplishing it in-house. Services can ...

01 Dec 2020  |  North America  |  Market Research

Robust Adoption of Cloud Video and UCaaS will Continue to Drive the Global Tabletop Audio Conferencing Endpoints Market

Customer Experience Driven by Rising Video and Multimedia Collaboration Creates Growth Opportunities for Tabletop Audio

Infographics

×

This study captures the market dynamics in the tabletop audio conferencing endpoints market, including the changing trends in the tabletop audio, the impact of the COVID-19 pandemic on the adoption of different types of endpoints as well as the forecast of endpoint revenue and unit shipments until 2026. The trends, forecast, and market shares have ...

08 Jun 2016  |  North America  |  Market Research

Changing Dynamics in Healthcare Cybersecurity

Imperative for Protecting Patient Information Driving Need for New Solutions

Infographics

×

Cyberattacks related to criminal fraud and abuse as well as data breaches have increased significantly within the healthcare industry from the past few years due to the rapid expansion of electronic health records and electronic medical records. Healthcare organizations are now implementing security services aimed at finding the right balance betwe...

09 Feb 2022  |  Global  |  Frost Radar

Frost Radar™: Downstream Global Navigation Satellite System Services, 2021

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

Infographics

×

As the world moves toward automation and digitization, established and emerging industries will rely on geolocation. Accurate positioning, timing, and synchronization capabilities, for example, would reduce the cost of setting up new 5G network infrastructure and enable different location-based services and applications. High-accuracy downstream...

Static water utility infrastructures are increasingly unable to cope with future demands. Climate change, water scarcity, energy costs, population shifts, budget cuts, and stricter legislation also challenge water services. At the same time, the responsibility of governments to ensure high-quality and accessible water through water and wastewater ...

Managing the security risks of serverless applications is not the responsibility of the cloud providers. In the shared responsibility model, cloud providers manage the security risks of the platform and cloud resources that enable serverless applications. Managing the security risks of the application layer resides squarely with the application own...