Customer Experience Driven by Rising Video and Multimedia Collaboration Creates Growth Opportunities for Tabletop Audio
01-Dec-2020
North America
Market Research
MFBC-01-00-00-00
TE03977-NA-MT_24995
This study captures the market dynamics in the tabletop audio conferencing endpoints market, including the changing trends in the tabletop audio, the impact of the COVID-19 pandemic on the adoption of different types of endpoints as well as the forecast of endpoint revenue and unit shipments until 2026. The trends, forecast, and market shares have been discussed for the TDM/IP and USB audio conferencing endpoint sub-segments. Further, the study identifies the growth opportunities for vendors in the tabletop audio conferencing endpoint market.
In 2019, the total tabletop audio conferencing endpoint market sales reached $406.7 million, increasing 1.2 percent YoY. The USB endpoint sub-segment garnered a good growth of 12.3 percent in revenue terms in 2019 driven by the need for plug-and-play USB endpoints that cater to personal as well as huddle room use cases. On the other hand, the IP endpoint sub-segment faced a lukewarm growth of 0.4 percent attributed to the slowing of the IP endpoint sales experienced by the leading vendors such as Poly, Cisco, Avaya, and Mitel.
Despite the market opportunity for tabletop audio across an estimated 56 million medium to large meeting rooms and 35 million huddle rooms, there is an accelerated move to cloud video conferencing services that has resonated well with the growing demand for integrated audio/video (A/V) bundles. A variety of A/V endpoint options are available today backed by multiple form-factors and a comprehensive suite of video cams, peripherals, and room systems. Today’s distributed workforce shows a strong preference to invest in next-generation meeting room A/V technologies instead of stand-alone tabletop audio endpoints. This trend is impacting the incremental sales from the stand-alone tabletop audio endpoints. The move to cloud video conferencing services and the associated traction for integrated A/V endpoints will continue to dominate in the forecast period.
Accentuated by COVID-19, the personal USB endpoint segment experienced robust growth in H1 2020 to ensure business continuity for remote workers. This personal USB endpoint segment will continue to grow in the near-term to support the growing base of users working from home. Further, higher-priced group USB endpoints will contribute to growth in this segment when the users return to work after COVID-19 has settled down. The IP endpoint segment is facing tremendous pressure in light of COVID as the majority of the businesses have cut down their spending on telecom devices. However, Frost & Sullivan expects that the massive base of cloud users resulting from the pandemic will feed the demand pipeline for IP conference phones especially in the medium and large meeting rooms from mid-2021. Despite a decline due to COVID-19 that has affected the market in 2020, the overall tabletop market growth is expected to partially bounce back in 2021 and register a CAGR of 6.1 percent in the period 2019-2026.
Author: Vaishno Devi Srinivasan
Why Is It Increasingly Difficult to Grow?
The Strategic Imperative 8™
The Impact of the Top Three Strategic Imperatives on the Global Tabletop Audio Conferencing Endpoints Industry
Growth Opportunities Fuel the Growth Pipeline Engine™
Executive Summary
Key Questions this Study will Answer
Tabletop Audio Conferencing Endpoints Market Scope of Analysis
Tabletop Audio Conferencing Endpoints Market Scope of Analysis (continued)
Market Segmentation
Market Segmentation—Examples
Key Competitors for Tabletop Audio Conferencing Endpoints Market
Key Growth Metrics for Tabletop Audio Conferencing Endpoints Market
Distribution Channels for Tabletop Audio Conferencing Endpoints Market
Growth Drivers for Tabletop Audio Conferencing Endpoints Market
Growth Restraints for Tabletop Audio Conferencing Endpoints Market
Forecast Assumptions, Tabletop Audio Conferencing Endpoints Market
Forecast Assumptions, Tabletop Audio Conferencing Endpoints Market (continued)
Revenue and Unit Shipment Forecast, Tabletop Audio Conferencing Endpoints Market
Revenue Forecast by Product, Tabletop Audio Conferencing Endpoints Market
Revenue Forecast by Region, Tabletop Audio Conferencing Endpoints Market
Revenue Forecast Analysis by Region, Tabletop Audio Conferencing Endpoints Market
Pricing Trends and Forecast Analysis, Tabletop Audio Conferencing Endpoints Market
Competitive Environment, Tabletop Audio Conferencing Endpoints Market
Revenue Share, Tabletop Audio Conferencing Endpoints Market
Key Growth Metrics for TDM/IP Audio Conferencing Endpoints
Revenue and Unit Shipment Forecast, TDM/IP Audio Conferencing Endpoints
Revenue Forecast Analysis, TDM/IP Audio Conferencing Endpoints
Revenue Forecast Analysis, TDM/IP Audio Conferencing Endpoints (continued)
Revenue Forecast Analysis, TDM/IP Audio Conferencing Endpoints (continued)
Revenue Share, TDM/IP Audio Conferencing Endpoints
Revenue Share Analysis, TDM/IP Audio Conferencing Endpoints
Revenue Share Analysis, TDM/IP Audio Conferencing Endpoints (continued)
Key Growth Metrics for USB/BT Audio Conferencing Endpoints
Revenue and Unit Shipment Forecast, USB/BT Audio Conferencing Endpoints
Revenue Forecast Analysis, USB/BT Audio Conferencing Endpoints
Revenue Forecast Analysis, USB/BT Audio Conferencing Endpoints (continued)
Revenue Forecast Analysis, USB/BT Audio Conferencing Endpoints (continued)
Revenue Share, USB/BT Audio Conferencing Endpoints
Revenue Share Analysis, USB/BT Audio Conferencing Endpoints
Growth Opportunity 1—Infusion of AI, 2020
Growth Opportunity 1—Infusion of AI, 2020 (continued)
Growth Opportunity 2—A/V Convergence—BYOD Versus Native Room Systems, 2020
Growth Opportunity 2—A/V Convergence—BYOD Versus Native Room Systems, 2020 (continued)
Growth Opportunity 3—Tabletop Audio Endpoints Thriving as Controllers and Enablers of Multi-media Collaboration, 2020
Growth Opportunity 3—Tabletop Audio Endpoints Thriving as Controllers and Enablers of Multi-media Collaboration, 2020 (continued)
Growth Opportunity 4—Covid-specific Opportunities, 2020
Growth Opportunity 4—Covid-specific Opportunities, 2020 (continued)
Growth Opportunity 5—Analytics and Central Management Software, 2020
Growth Opportunity 5—Analytics and Central Management Software, 2020 (continued)
Growth Opportunity 6—Open SIP Versus Dedicated Endpoints, 2020
Growth Opportunity 6—Open SIP Versus Dedicated Endpoints, 2020 (continued)
Your Next Steps
Why Frost, Why Now?
List of Exhibits
List of Exhibits (continued)
Legal Disclaimer
Speak directly with our analytics experts for tailored recommendations.
Recent related Unified Communications and Collaboration (UCC) research
08 Oct 2026 | Global | Customer Research
Growth Opportunities for Communications and Collaboration in the Government Sector
Data from Frost & Sullivan's IT Decision Maker survey shows that government communications are entering a decisive new phase. The research finds that modernization is moving beyond routine technology replacement. Agencies now want communications platforms that improve public services, support employ...
07 Oct 2026 | Global | Market Research
Global Audio-Conferencing Devices Market Forecast to 2032
For years, while cameras drew the attention and budget in meeting rooms, audio was often a second thought. That assumption has expired. Audio now sits at the center of meeting equity and collaboration effectiveness, because even the sharpest image is useless if people cannot be heard and understood ...
28 Sep 2026 | Global | Frost Radar
Frost Radar™: Communications Platform as a Service, 2026
Communications platform as a service (CPaaS) has become foundational infrastructure for digital business, embedding programmable voice, messaging, and video into the applications where customers and employees engage. Enterprises are rearchitecting their communication workflows around programmable in...
24 Sep 2026 | Global | Customer Research
UCC Buyers’ Perspective: Investment Priorities in 2026 and Beyond
This research examines enterprise buyer priorities, investment plans, and purchasing behaviors related to Unified Communications and Collaboration (UCC) technologies through 2029, based on Frost & Sullivan’s 2026 global Information Technology Decision-Maker (ITDM) survey. The study explores how orga...
09 Sep 2026 | Global | Technology Research
Unified Cloud Control: The Emergence of Intelligent Multi-Cloud Management Platforms, 2026-2030
This report emerges as the evolution of an integrated cloud manipulation management system as complementary technology for employer cloud manipulation management systems to enable businesses to manage increasingly distributed workloads in public, private, hybrid, edge, and sovereign clouds in one ma...
Purchase includes:
- Report download
- Growth Dialog™ with our experts
Growth Dialog™
A tailored session with you where we identify the:- Strategic Imperatives
- Growth Opportunities
- Best Practices
- Companies to Action
Impacting your company's future growth potential.
| Deliverable Type | Market Research |
|---|---|
| No Index | No |
| Podcast | No |
| Predecessor | MEF5-01-00-00-00 |
| Author | Vaishno Devi Srinivasan |
| Industries | Telecom |
| WIP Number | MFBC-01-00-00-00 |
| Is Prebook | No |
| GPS Codes | 9528-C1,9535-C3,9717-C3,9A59-C1,9705-C1,9A5B-C1,9610,9656 |
Robust Adoption of Cloud Video and UCaaS will Continue to Drive the Global Tabletop Audio Conferencing Endpoints Market
$4,950.00
Special Price $3,712.50 save 25 %