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Highly proactive and engaging interactions create positive experiences. The COVID-19 pandemic has placed even more emphasis on these interactions, as customers expect organizations to be empathetic when responding to queries and providing resolutions in an efficient manner. However, lockdowns and other physical restrictions have established the cha...

As part of the transition to smart cities, municipal leaders have embraced the priority of reducing congestion and investing in transportation. Currently, many departments in the United States and Canada use outdated, cumbersome, and inefficient systems and protocols. Information and communication technology (ICT) providers can help increase inter...

Historically, the focus of network access control (NAC) has been Authentication, Authorization, and Accounting (AAA). At its core, NAC enables mobility and dynamic security. However, the enterprise network no longer sits within four secure walls. It extends to wherever employees and data travel. Mobility, digitization, and the IoT are changing the ...

APIs have been, and are, fundamental in the digital transformation journey of most organizations. They serve as connections between different applications, enabling them to communicate and exchange data. Nonetheless, without adopting best cybersecurity practices they also introduce severe challenges that drive the emergence of a robust API security...

This series features emerging Trend Opportunity Profiles that share novel business outlooks in the form of models that promote the use of advanced technologies, increased digital presence, and environment-friendly businesses. The strong impact of the shared economy has led to the growth of models that enable sharing of economic resources, advanced ...

This tracker provides quarterly updates for key segments in the North American consumer communications services market, including broadband, video, voice, and wireless. Highlights include growth in fiber-to-the-home (FTTH) connections, which drove strong net additions in broadband subscribers. CSPs focused their investments on widening their fiber ...

The coronavirus outbreak is wreaking havoc on the global economy. The Chinese economy is being adversely hampered, with other economies across the globe facing severe negative effects as well. Frost & Sullivan has analysed the outlook for three scenarios, the Gradual Abatement scenario, the Severe Epidemic scenario, and the Severe Pandemic scenario...

16 Jul 2020  |  Global  |  Market Research

Growth Opportunities from Decarbonisation in the Global Power Market, 2019–2030

$3.40 Trillion to be Invested in Renewable Technologies As Energy Transition Gains Much Needed Momentum

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Powered by a strong momentum behind renewable energy, the power market is heading into the 2020s having come many-a-mile from the last decade. The 2020s will be a critical decade for one and all in the power industry, as the transition toward renewable energy is expected to increase in volume, while coal will take a downturn in most developed marke...

The mobility industry is witnessing widespread change. Over the last decade or so, existing solutions and archaic models within the automotive industry have been confronted by auto-tech solutions and new business models that are set to transform the way people commute from point A to point B. Recent trends in artificial intelligence, machine learni...