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This market insight looks at the tools and strategies being used to harness the voice of the customer (VoC), as part of the broader industry effort to improve the customer experience. It incorporates customer use cases from interviews on customers VoC goals, initiatives, and best practices.

28 Jul 2020  |  Latin America  |  Market Research

Growth Opportunities in the Global Professional Headset Market, Forecast to 2026

Explosion of Cloud Meeting Services is Visibly Igniting Professional Headset Sales

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The global professional headset market earned revenues of $1.41 billion in 2019, a 3.8 percent growth when compared to 2018. Almost all major professional headset vendors reported healthy growth rates in 2019 except for Poly which faced some internal restructuring difficulties that resulted in the company earning lower-than-expected revenues. Desp...

The mobility industry is witnessing widespread change. Over the last decade or so, existing solutions and archaic models within the automotive industry have been confronted by auto-tech solutions and new business models that are set to transform the way people commute from point A to point B. Recent trends in artificial intelligence, machine learni...

15 Sep 2025  |  South Asia, Middle East & North Africa  |  Market Research

Category Management: Class 1-3 Thermal Management Components Aftermarket, India, 2024–2031

Engine and Cabin Thermal Management Systems in the PV and LCV Industries is Experiencing Transformational Growth due to Technological Progress and High Utilization Requirement

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The Indian passenger vehicles (PV) and light commercial vehicles (LCV) market has experienced steady growth since the COVID-19 pandemic and is projected to continue expanding in the future. In addition, the total number of vehicles in operation (VIO) has increased, particularly among vehicles that are over 10 years old. This trend suggests a longer...

The Southeast Asian total industrial water and wastewater treatment (WWT) market is considered to be at the growth stage, with varied development stage across countries in the region. Cumulatively, the total industrial WWT market is forecast to grow below 10% CAGR from 2015 to 2020. By 2020, the market revenue will exceed $4 billion. Indonesia is t...

15 Feb 2017  |  North America  |  Market Research

US DoD Foreign Military Sales Market, Forecast to 2021

Domestic Defense Firms Must Become More Innovative and Cost Efficient to Succeed in the Increasingly Competitive Race to Sell International Arms

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An overall increase in global defense spending is expected, after several years of relatively flat growth, which will cause the US Department of Defense (DoD) market for foreign military sales (FMS) to grow at an estimated 3.4% over the 2015 to 2021 study period. However, overall sales of US military equipment will grow at an even greater rate beca...

14 Dec 2020  |  South Asia, Middle East & North Africa  |  Market Research

Leasing and Subscription Models to Power the Two-wheeler Market in Bangladesh, 2019–2024

New Growth Strategies to Push New Vehicle Sales at a CAGR of 17%

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The two-wheeler industry in Bangladesh has grown significantly because of the demographic dividend, higher purchasing power, the growing economy, and the rising popularity of ridesharing services in the country. In cities like Dhaka, traffic-congested roads make two-wheelers the only time- and cost-efficient mode of transport. Bangladesh 2W indust...

27 Jan 2021  |  Asia Pacific  |  Market Research

Transformative Mega Trends are Driving the ASEAN Colocation Market, Forecast to 2026

Hyperscale Cloud Providers and OTT Segments Represent Key Growth Opportunities

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With the growing presence of hyperscale cloud service providers, high penetration of Internet connectivity, and a keen focus on cybersecurity and data privacy, the demand for data storage and managed hosting services is expected to grow exponentially across the ASEAN region. In mature data center markets such as Singapore, which still remains the d...

06 Oct 2021  |  Global  |  Market Research

Global Commercial Aerospace MRO Digitization Growth Opportunities

Next-generation Technologies Enable Faster Growth of Commercial Aerospace MRO

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In recent years, the global commercial aerospace maintenance, repair, and operations (MRO) digitization market has registered rising digital solution adoption. With high entry barriers and a small profit margin, the industry is adapting and innovating to survive and thrive amid the COVID-19 pandemic. MRO firms and supporting supply chains have adap...