Search results for: 'Coach Bus'

Workforce engagement management (WEM) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WEM as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact ...

Workforce engagement management (WEM) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WEM as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact ...

This study aims to analyse the global connected fleet (commercial vehicle, passenger vehicle fleets, buses, and off-highway vehicle/heavy equipment) market for 2019. The objective of this research is to highlight the 2018 performance of the connected fleet ecosystem with respect to acquisitions, new product developments, OEM introductions and new t...

In a global scenario where urbanization increases the congestion of vehicles on the roads, which in turn increases the pressure on the environment, in particular to air pollution, necessitates the use of environmentally friendly vehicles in cities. Emissions Control Technologies (ECTs) can enable to reduce harmful emissions from vehicular exhaust g...

Workforce engagement management (WEM) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WEM as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact...

24 Jun 2020  |  Global  |  Frost Radar

Frost Radar™: Test and Measurement Technologies in the Autonomous Car and Electric Vehicle Market, 2020

Benchmarking Future Growth Potential

Infographics

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The global automotive industry is experiencing a slowdown. In 2019, vehicle sales worldwide experienced a decline of over 4%, largely due to a slump in demand from India and China. Major automotive original equipment manufacturers (OEMs) are instead investing in the development of advanced driver assistance systems (ADAS) and electric vehicle (EV) ...

Automotive OEMs and suppliers are investing a lot of money into the development of new technologies, V2X being one of them. V2X is an umbrella term for technologies which facilitate communication between a vehicle and another vehicle (V2V), infrastructure (V2I), or pedestrian (V2P). V2X works on either dedicated short-range communications (DSRC) or...

Autonomous shared mobility technology, after years of development and testing in the real world, is on the verge of reaching commercial viability on a large scale. In 2021, the global market opportunity from autonomous mobility was approximately $27 million. This is expected to reach $92 billion in 2035, accounting for the market changes brought on...

Video telematics solutions are poised to become the norm amongst enterprise fleets in the initial phase, owing to reduced vehicle claims, efficient driver exoneration, and higher realized return on investment. Medium and heavy-duty commercial vehicles for long-haul vehicle operations are primarily poised to be early adopters of video telematics, gi...