Search results for: 'Computing Center'

As part of Frost & Sullivan’s seven-nation Voice of the Enterprise Security Customer research survey, this cut of the data presents a detailed overview of the key trends, drivers, and preferences that shape European organizations’ cybersecurity strategies. Structured around eight main cybersecurity solution areas, the report provides specific insig...

This research service examines the European Contact Center as a Service (CCaaS) market. The market comprises full suite hosted interactive voice response (IVR), omnichannel customer experience analytics, reporting insights, customer self-service capabilities, automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO...

07 Sep 2020  |  Europe  |  Market Research

Contact Center as a Service (CCaaS) Solutions Energize the European Customer Experience Space, 2020

CCaaS Solutions Inject Agility into the Customer Journey and Enable Organizations to Pivot and Recover from Disruption

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This study examines the cloud-based contact center (CC) solutions market in Europe. In the past, Frost & Sullivan has done combined studies for contact center on-premise solutions, hosted, and cloud solution markets. However, this year the studies are separated. This study is based on extensive primary and secondary research. This study finds tha...

With improvements in data acquisition and computing power, artificial intelligence (AI) is becoming more of a reality each day. Companies are constantly developing self-evolving machine learning approaches and hardware enhancements to support AI applications. This study explores new innovations in machine learning and computing that will enable the...

This research study provides an analysis of the European Medical Imaging market. It provides a detailed individual analysis of the medical imaging market sectors inclusive of Computed Tomography (CT), Magnetic Resonance Imaging (MRI), Ultrasound, Molecular Imaging, Computed and Digital Radiography, and Mammography in Europe. It discusses market for...

This research service provides an in-depth analysis of the European electronics manufacturing services market, and is comprised of breakdowns for both Western Europe and Central and Eastern Europe (CEE). The study highlights market drivers and restraints, revenue forecasts, and a competitive analysis. The end-user segments discussed in this resear...

The Logistics market is undergoing a major shift, with innovative solutions transforming the way goods and parcels are delivered. The industry is witnessing an influx of tech-savvy start-up firms that are introducing new, unique, value-added services, which are disrupting the overall supply chain ecosystem. The rise of start-up firms within the l...

The research service discusses the key trends and use cases relevant to cloud computing and automotive ecosystem. It identifies the key areas that offer scope for essential technology innovation and discusses cloud-based solutions specific to the automotive industry. Cloud-based connected car solutions, which are now an integral part of the Interne...