Search results for: 'Digitalization of Car Retail'
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28 Sep 2022  |  Europe  |  Frost Radar
Frost Radar™: European New Car Online Marketplaces, 2022
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
New and used vehicles can be purchased in a variety of ways in Europe, whether through franchised car dealerships, OEM online channels, or third-party online marketplaces. Automakers are exploring ways to reach out directly to customers to reduce retail operating costs while new car dealers want more effective ways to market and sell their inventor...
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20 Nov 2025  |  Global  |  Customer Research
Navigating CX in the Retail Industry 2025 to 2027 – Customer Perspectives
Leveraging Innovation to Improve CX and EX is a Top Priority
The last four years have been a roller coaster for the retail industry. Dominant themes that have both rankled and engendered creativity include the effects of the COVID-19 pandemic, the continued movement to the cloud, the maturation of next-level AI technology, and dramatic geopolitical upheaval. Each component has presented both significant chal...
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28 Nov 2025  |  Global  |  Customer Research
Growth Opportunities for Advanced Information & Communications Solutions in the Retail Vertical
Digital Communications and Collaboration Tools Will Accelerate Digital Transformation Across the Retail Value Chain
Retail is a key industry for county and regional economies, and it’s reflected in its share of global workers. - There are over 420 million estimated retail workers worldwide, with the Asia Pacific region leading in total jobs. - OECD economies have an aggregated 94 million workers in the wholesale and retail trade sector. - In the US, retail tra...
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03 Nov 2021  |  North America  |  Market Research
Latin American Used Car Growth Opportunities
Innovative Business Models Influence Growth Strategies in Argentina, Brazil, Chile, Colombia, Mexico, and Peru
Latin America is going through challenging times with isolation measures and economic difficulties due to COVID-19. The global microchip shortages and the closure of regional automotive factories impacted new car sales, and stimulated the rise of their prices. It also provoked the increase of used car sales and prices in the region. In 2020, 18.5 m...
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24 Aug 2023  |  South Asia, Middle East & North Africa  |  Market Research
India Used Cars Growth Opportunities
Online Business Models are an Important Growth Driver
The availability of digital pricing engines, the growth of online platforms, and the shift to organized platforms play a key role in market growth. Several companies, including Cars24, CarWale, CarDekho, Maruti Suzuki True Value, and Mahindra First Choice, offer various value-added services, such as vehicle inspection, free servicing, and easy fina...
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18 Apr 2018  |  Asia Pacific  |  Market Research
China Luxury Car Market, Forecast to 2025
Rising Disposable Income and Increasing Demand for Luxury Vehicles are Propelling China to become the Largest Global Market for Premium Cars
China is the largest automotive market globally. In 2017, luxury cars accounted for a 10.3% share of the country’s overall passenger vehicle market. The luxury car market is forecast to experience a positive growth, at a compound annual growth rate (CAGR) of 5.4% during 2017-2025. Being a premium niche market it is highly concentrated and dominated...
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29 May 2024  |  Global  |  Customer Research
Sidestepping Mercurial Economic Headwinds to Innovate in the North American Retail Contact Center Sector
Contact Center Growth Opportunities in North American Retail
Along with healthcare, retail was one of the industries most impacted by the COVID-19 pandemic, which forced rapid change and innovation because retail goods and services are often necessities in peoples lives, not nice-to-haves as seen in the travel and hospitality sectors, for example. In some of these verticals, customers slowed down or stopped...
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23 Aug 2022  |  Latin America  |  Frost Radar
Frost Radar™: Latin American Used Car Sales, 2022
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
Although not a fully formalized market yet, Latin American used car sales have expanded in the last few years as a result of new vehicles’ high prices and reduced supply scarcity because of pandemic-related supply chain issues. Most local used vehicle transactions happen informally. However, traditional car dealerships, online marketplaces, and...
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24 Nov 2017  |  South Asia, Middle East & North Africa  |  Market Research
Indian Passenger Cars Radial Tires Market, 2017
Domestic passenger car industry to reach double-digit growth rates by 2020: Success in replacement market vital for profitability
The Indian Passenger Cars market is expected to grow at a robust rate of 8 to 9% over the next 5 years; the tire market in India is also likely to grow at a robust rate; however, the replacement market is vital to success. Improvements in road infrastructure, customers opting to drive long distances, online retail, etc. directly impact the competit...
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17 Dec 2013  |  North America  |  Megatrends
The Advent of Digital Retailing and the Impact on Global Car Dealership Structures
By 2016, Automakers are Expected to Open more than 100 Digital Showroom/Lifestyle Stores Globally
The aim of this study is to research, analyze, and forecast digital retailing in the automotive industry. Digital retailing is creating a revolution in the way cars are being sold or the way a brand is being experienced in prime areas of a city. The research identifies retail strategies and opportunities for future growth of automotive original equ...
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