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01 Jul 2020  |  Europe  |  Market Research
European Customer Experience Outsourcing Services, Forecast to 2024
Growing Customer Demand for Business Resiliency Will Increase Adoption of Outsourcing Services
The Customer Experience Outsourcing Services has undergone a significant shift in the last few years across the world and the European market is no different. The market in Europe is characterized by demand for specific languages, smaller markets, differences that may be unique to certain countries, and increasing demand for nearshoring, among othe...
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02 May 2019  |  Europe  |  Market Research
European Vacuum Pumps Market, Forecast to 2024
Increasing Focus on Energy Efficiency and Demand From Various New Applications Drives the Demand for Vacuum Pumps
Vacuum pumps are used in majority of industrial applications where there is a requirement for hygiene and pressure below the atmospheric pressure. For example, manufacturing of wafers in the semiconductor industry requires approximately 1,000 turbo pumps and more than 4,000 backing pumps. In R&D applications, a single pump will suffice the vacuum r...
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21 Jul 2022  |  Europe  |  Frost Radar
Frost Radar™: European Facility Management, 2022
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
The European facility management (FM) industry suffered a significant shock with the COVID-19 pandemic. The market is bouncing back, however, with future growth focused on technology and sustainability. The industry is undergoing a major transformation driven by technological innovation, new business models, emerging value propositions, competitive...
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28 Sep 2022  |  Europe  |  Frost Radar
Frost Radar™: European New Car Online Marketplaces, 2022
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
New and used vehicles can be purchased in a variety of ways in Europe, whether through franchised car dealerships, OEM online channels, or third-party online marketplaces. Automakers are exploring ways to reach out directly to customers to reduce retail operating costs while new car dealers want more effective ways to market and sell their inventor...
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10 Nov 2017  |  Europe  |  Market Research
Overview Of UK Balancing Services Market and the Potential for Battery Energy Storage
Understanding the New Opportunities in the UK's Electricity Market
This Frost & Sullivan insight provides a neat overview of the UK’s balancing services, with an astute focus on battery energy storage technology. This insight comprises analysis of the markets that are relevant to it. To begin with, an optimal balance between supply and demand is critical for any electricity grid to function at peak performance. Fr...
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09 Jul 2020  |  Europe  |  Frost Radar
Frost Radar™: European Customer Experience Outsourcing Services, 2020
Benchmarking Future Growth Potential
The global customer experience (CX) outsourcing services market is challenged by commoditization. Consequently, outsourcers are deploying advanced technology-enabled solutions and working with partners from across the ecosystem to differentiate in the fragmented marketplace. Over the years, the focus has shifted from cost and labor arbitrage to cus...
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18 Feb 2021  |  Europe  |  Customer Research
Communications and Collaboration Investment Priorities
IT/Telecom Buyers’ Perspective
This study provides the data collected through an online survey of 1,129 IT and telecom decision makers across customer size segments, industries and world regions. The survey was conducted in November-December 2020. Respondents were qualified as follows: • IT/telecom decision maker in organizations with 10+ employees • Having knowledge on communic...
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12 Feb 2019  |  Europe  |  Economic and Databases
Eastern Europe and CIS Economic Tracker—Insights and Trends, H2 2018
Moderating export growth to affect growth forecast
The growth outlook for the economies in the Eastern Europe and The Commonwealth of Independent States (CIS) remains moderate. While the economic growth in the Eastern European countries such as The Czech Republic, Hungary, and Poland is gaining momentum, Turkey is expected to plunge into a near-zero growth situation by the end of Q4 2018. Czech eco...
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01 Nov 2021  |  Europe  |  Market Research
Growth Opportunities in the European UCaaS Market
Cloud Communications Services Shine in Addressing the Distributed Workforce
COVID-19 has wreaked havoc across Europe and worldwide. It has considerably impacted supply chains and commerce patterns, GDP growth rates, travel, employment and technology investments. In 2020, the European Union (27 countries) experienced a GDP decline of 5.9%; the Euro Area (19 countries) GDP declined by 6.3%; Spain and Italy were among those m...
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15 Apr 2025  |  Europe  |  Frost Radar
Frost Radar™: Customer Experience Management Outsourcing in Europe, 2025
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
This Frost Radar™ examines the European customer experience management (CXM) outsourcing landscape. CXM is a subset of the much broader business process outsourcing industry. Usually, it is a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplishing it in-house. Services can range from hand...
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