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29 May 2024  |  Global  |  Customer Research
Sidestepping Mercurial Economic Headwinds to Innovate in the North American Retail Contact Center Sector
Contact Center Growth Opportunities in North American Retail
Along with healthcare, retail was one of the industries most impacted by the COVID-19 pandemic, which forced rapid change and innovation because retail goods and services are often necessities in peoples lives, not nice-to-haves as seen in the travel and hospitality sectors, for example. In some of these verticals, customers slowed down or stopped...
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21 Aug 2017  |  Global  |  Market Outlook
Digitization of Heavy-duty Truck Retailing, Forecast to 2025
Global Investment in Truck Retail Digitization Will Reach ~$1.5 Billion by 2025
This study analyzes the global truck retailing digital transformation market. Truck retailing and its business model is obsolete and is ready for an overhaul. Digitization will be the solution to help drive change in the truck retail business model and the strategies of leading OEMs/dealers. Digitalization in truck retailing will impact 5 key areas...
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05 Dec 2016  |  Asia Pacific  |  Market Research
Asia-Pacific Smart Retail in the Physical Store
Moving from digital awareness to immersion by utilizing the Internet of Things (IoT) to enhance in-store shopper experience
This market insight aims to analyze how smart retail can impact retailers and their operations in the Asia-Pacific region and seeks to examine how the Internet of Things (IoT) is enabling Smart Retail and helping bring the digital experience into physical stores. Research Scope: • Analyze services, solutions, case studies for in-store digitizati...
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10 Jul 2012  |  North America  |  Market Research
Strategic Analysis of Platform Strategies of Major Heavy-duty Truck Manufacturers
Nearly One in Three Heavy-duty Trucks Manufactured in 2018 to Show Platform Lineage
This report outlines the platform strategies of the key global heavy-duty truck manufacturers and presents a comparative analysis of these various platforms. The report points towards the need for platform-based product development and increased part commonality across multiple brands; additionally, it enumerates the various potential benefits to b...
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25 Nov 2021  |  North America  |  Market Research
Global Heavy-duty Commercial Vehicle Transmission Market Growth Opportunities
Automated Manual Transmission to Gain Top Share by 2030 and Rise in Refuse Applications Drives the Adoption of Fully Automatic Transmission
The global transmission market for heavy-duty (HD) commercial vehicles has changed drastically in the past few years. Manual transmission (MT) was the go-to option for all drivers in the North American market due to its robust gears, the expertise required, and low initial cost. However, drivers—especially those new to the industry—have embraced au...
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22 Oct 2025  |  Global  |  Market Research
Strategic Analysis of the Global Medium- and Heavy-Duty Commercial Vehicle Aftermarket, 2025
Measured Global Economic Ventures are Driving Transformational Growth in the Trucking Aftermarket, Leading to 4.3% Growth in Parts Revenue in 2025
The global commercial vehicle market faced significant headwinds in 2024, with declining sales in the medium-duty (MD) and heavy-duty (HD) truck segments. This trend continued into the first half of 2025. Economic uncertainty, exacerbated by trade and tariff policies in the United States, stricter emission standards, rising inflation, supply chain ...
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28 Nov 2025  |  Global  |  Customer Research
Growth Opportunities for Advanced Information & Communications Solutions in the Retail Vertical
Digital Communications and Collaboration Tools Will Accelerate Digital Transformation Across the Retail Value Chain
Retail is a key industry for county and regional economies, and it’s reflected in its share of global workers. - There are over 420 million estimated retail workers worldwide, with the Asia Pacific region leading in total jobs. - OECD economies have an aggregated 94 million workers in the wholesale and retail trade sector. - In the US, retail tra...
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17 Feb 2023  |  North America  |  Market Research
North American Class 4-8 Commercial Vehicle Transmission Replacement Aftermarket Growth Opportunities
Remanufactured Automatic and Automated Manual Transmissions Will Drive Aftermarket Growth during the Forecast Period
This Frost & Sullivan study covers the Class 4-8 transmission replacement aftermarket in North America and forecasts market size from 2023 to 2029. The base year is 2022, and the study period is from 2019 to 2029. The study analyzes key medium-duty (MD) and heavy-duty (HD) truck transmission replacement trends in the aftermarket and examines the ne...
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05 Dec 2025  |  South Asia, Middle East & North Africa  |  Frost Radar
Frost Radar™: Medium- and Heavy- Duty Trucks in India, 2025
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
Frost & Sullivan expects India’s medium and heavy-duty truck market to grow steadily over the next decade, driven by rapid infrastructure expansion, industrial recovery, and logistics demand across core sectors including construction, mining, eCommerce, and agriculture. While legacy manufacturers continue to lead in production and distribution scal...
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01 Sep 2022  |  North America  |  Customer Research
Re-imagining the Retail Customer Experience, 2022
Growth Opportunities Reshaping the North American Retail Market
The retail market for customer care offers significant growth opportunities. Despite being one of the most challenged markets at the start of the COVID-19 pandemic, the disruption created many silver linings, such as significantly reducing the competitive inertia many industries had in contact center innovation. Beyond navigating issues such as co...
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Special Price $3,712.50 save 25 %