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Global Investment in Truck Retail Digitization Will Reach ~$1.5 Billion by 2025
21-Aug-2017
Global
Market Outlook
K178-01-00-00-00
AU01528-GL-MO_20607
This study analyzes the global truck retailing digital transformation market. Truck retailing and its business model is obsolete and is ready for an overhaul. Digitization will be the solution to help drive change in the truck retail business model and the strategies of leading OEMs/dealers. Digitalization in truck retailing will impact 5 key areas—retail evolution, customer journey, after-sales/supply chain optimization, truck as a service (TaaS), and sales operations.
Summary of Key Findings
Impact of Digitalization on Dealership Operational Areas
Global Truck Retailing Digitization Investment
Future Outlook
Future Outlook (continued)
Truck Digital Retailing—Vision 2025
Research Scope and Objectives
Research Aims and Objectives
Key Questions This Study Will Answer
Research Methodology
Market Structure
Mega Trends Driving the Future of Retail
Potentially Disruptive Business Models Cited by Global Survey of CEOs
Dealership Revenue Stream Analysis
Definition of Digital in Truck Retail
Evolution of Online and Digital Truck eRetail
Big Data in the Trucking Industry—The Business Case
Digital Freight Aggregation Enabling New Business Models
Global Installed Base of Connected Trucks by Region
Global MD-HD Truck Sales Forecast
MD and HD Truck OEM Sales Analysis
US Truck Buying Cycles in Relation to Economic Cycles
Western European Truck Buying Cycles in Relation to Economic Cycles
Future of Truck Retailing is Digital
What Digitizing the Retail Environment Enables
Future Store Formats
OEM and Dealer Digital Investment and Fulfillment Structure
Degree of Digitalization in Truck Retailing
Off-store Digital Sales Generation
Global Truck Retailing Digitization Investment
Truck Retailing Summary—Top 3 Takeaways and Actions
Digitalization Re-shaping Leasing and Vehicle Financing
Growth of Captive Leasing and Financing Solutions
Recalibrating Strategies of Non-captives
PACCAR Financing and Leasing Services
Digitization Enabling Service/Solution Model Evolution
TaaS—Nikola Motors’ Value Proposition
Leasing and Financing Summary—Top 3 Takeaways and Actions
Trucking Industry Digitalization Reinforces Aftermarket Evolution
Convergence Strategy: Dealership Service Aggregation
Contract Maintenance Services
Mobile Maintenance Services
Commercial Vehicle Prognostics and Remote Diagnostics
Predictive Analytics—Big Data Leveraged by Dealerships
Fleet Manager Prognostics Technology Summary
Integration of Remote and Prognostics Data
Use of Technology in Service Strategy
The Connected Parts Store in 2025
Digitization Expansion in Auto Parts and Service
Case Study—Alliance Truck Parts
Service and Maintenance Summary—Top 3 Takeaways and Actions
Online Retail—Integrated Customer Journey
Engaging Retail
New Customer Journey is Becoming Digital
OEMs are Increasingly Investing in Data Mining and Analytics
Dealership/OEM Omni-channel Retailing Strategy
Customer Journey Summary—Top 3 Takeaways and Actions
Growth Opportunity 1—Dealership/OEM Omni-channel Retailing Strategy
Growth Opportunity 2—CRM
Growth Opportunity 3—Connectivity Solutions / Predictive Analytics
Conclusions and Strategic Imperatives
4 Key Areas Impacted by Digitization in Truck Retailing
Future Outlook of the Digital Truck Retailing
The Last Word—3 Big Predictions
Legal Disclaimer
Market Engineering Methodology
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| Deliverable Type | Market Outlook |
|---|---|
| No Index | No |
| Podcast | No |
| Author | Wallace Lau |
| Industries | Automotive |
| WIP Number | K178-01-00-00-00 |
| Is Prebook | No |