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22 Apr 2019  |  Latin America  |  Market Research
Customer-centric Automotive Retail Strategies and Innovations Along the Customer Journey in Brazil, 2018–2023
Omnichannel Presence, with a Profitable Mix of New Retail Formats, which Leverages Digital Solutions is Expected to be Central to a Successful Customer Retail Strategy
The automotive retail market in Brazil is at the helm of change and is currently being disrupted by a number of transformative shifts, such as newer dealership formats (pop-up stores, experience outlets, online vehicle commerce, virtual live stores), and omnichannel (online-to-offline customer journeys, digital technologies, newer vehicle financin...
$4,950.00
Special Price $3,712.50 save 25 %
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15 Feb 2017  |  Latin America  |  Megatrends
Mega Trends in LATAM, Forecast to 2025
Resurgence of the Next-generation Continent through Economic Growth Supported by Digital Inclusion and Technology Innovation
Most of the economies of LATAM are dependent on external forces such as the Chinese and the US economy, global commodity, and oil prices. With the slightest fluctuations in these economies, LATAM economies will be impacted the most. In the past years, LATAM had been sluggish in growth, due to falling commodity prices and oil price volatility. After...
$7,000.00
Special Price $5,250.00 save 25 %
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18 Aug 2021  |  Latin America  |  Frost Radar
Frost Radar™: Latin American Cloud Contact Center Market, 2021
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
As the Latin American contact center market keeps maturing, many customers are looking to the cloud to provide quicker access to enhanced features and as an attractive alternative to maintaining on-premises systems. During 2020, new and improved cloud contact center offerings were already available in the region, igniting adoption among customers f...
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08 Jul 2022  |  Latin America  |  Market Research
Growth Opportunities in the Global Professional Headset Market--Forecast to 2028
Professional Headsets Continue to Increase in Penetration Among the New World of Hybrid Workers
The global professional headset market earned revenues of $2.21 billion in 2021, a 6.4 percent increase over an unprecedented 2020 year. Remote and hybrid work continued to trigger demand for professional headset products during 2021 with evolving communications and collaboration usage scenarios. The pandemic has reinforced the paradigm shift to...
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29 Jul 2021  |  Latin America  |  Market Research
Growth Opportunities in the Global Professional Headset Market, Forecast to 2027
An Indispensable Tool for Remote Workers During the Pandemic, Professional Headsets will be a Key Enabler of the Hybrid-work Future
The global professional headset market earned revenues of $1.98 billion in 2020, a record growth of 42.3 percent when compared to 2019. In 2020, the coronavirus disease 2019 (COVID-19) pandemic and associated work from home (WFH) realities triggered unprecedented demand for cloud software communications and collaboration services and professional ...
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19 Nov 2021  |  Latin America  |  Tracker
Customer Experience Outsourcing Services Market in Brazil
CX Digitalization and Customer-Centric Initiatives are Driving Outsourcing Demand
This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market size in Brazil in particular. The report provides extensive coverage of services delivered in each local market and those provided from the CALA countries to others overseas. In this...
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19 Nov 2021  |  Latin America  |  Tracker
Customer Experience Outsourcing Services Market in Argentina and Chile
CX Digitalization and Customer-Centric Initiatives are Driving Outsourcing Demand
This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market size in Argentina and Chile in particular. The report provides extensive coverage of services delivered in each local market and those provided from the CALA countries to others over...
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Special Price $3,712.50 save 25 %
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24 Nov 2021  |  Latin America  |  Tracker
Customer Experience Outsourcing Services Market in Colombia and Peru
CX Digitalization and Customer-Centric Initiatives are Driving Outsourcing Demand
This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market size in Colombia and Peru in particular. The report provides extensive coverage of services delivered in each local market and those provided from the CALA countries to others overse...
$4,950.00
Special Price $3,712.50 save 25 %
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26 Nov 2021  |  Latin America  |  Tracker
Customer Experience Outsourcing Services Market in Mexico and Central America and the Caribbean
CX Digitalization and Customer-Centric Initiatives are Driving Outsourcing Demand
This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market sizein Mexico and Central America and the Caribbean in particular. The report provides extensive coverage of services delivered in each local market and those provided from the CALA ...
$4,950.00
Special Price $3,712.50 save 25 %
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08 Dec 2021  |  Latin America  |  Market Research
Customer Experience Outsourcing Services Market in Latin America and the Caribbean
CX Digitalization and Customer-Centric Initiatives are Driving Outsourcing Demand
This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market size. The report provides extensive coverage of services delivered in each local market and those provided from the CALA countries to others overseas. In this sense, offshore service...
$8,000.00
Special Price $6,000.00 save 25 %