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22 Feb 2019  |  South Asia, Middle East & North Africa  |  Market Research
Indian Contact Center Applications and Services Market, Forecast to 2022
Businesses Seek New-age Contact Center Technologies Such as Analytics, Artificial Intelligence, and Advanced Workforce Management to Enhance Customer Experience
Almost all the businesses are gowing customer-centric and are building strategies revolving around their customers’ preferences. Companies that have failed to observe the trend have either ceased to exist or are witnessing a decline in growth. Organizations want to know what their customers think about their brands and want to understand the underl...
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22 Sep 2016  |  South Asia, Middle East & North Africa  |  Market Research
Analysis of the Broadcast Video Content Marketplace in MENA
Fragmented Demography and Millennial Population Present Vibrant Opportunities for Media Companies
The broadcast video content marketplace in MENA is undergoing a transition in delivery technologies and platforms lately. With revenues from advertisements almost stagnant from free to air channels, broadcasters and content producers are adopting Pay TV platform for content monetization. Though Middle East and North Africa are considered as a singl...
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25 Oct 2017  |  South Asia, Middle East & North Africa  |  Market Research
Passenger Vehicle Servicing Market in the UAE—Outlook and Trends 2017
Collision repair accounts for 27% of vehicle servicing revenues; Strategic tie-ups with Insurance companies a must for OEMs
This Industry Docket takes a look at the UAE's Passenger Vehicle Servicing market, offering insights into the differences in cost of operations between dealer channels and independent repair centres with a key focus on accident repairs. It also highlights how OEMs / Dealers can adopt some of the best practices followed by A-class independent repai...
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28 Jul 2015  |  South Asia, Middle East & North Africa  |  Market Research
Electronic Waste Management Services in India
A Perspective on Growth Opportunities
Over the last decade owning electronics has become increasingly linked with the quality of life. As a result, sales and production of electronics have soared worldwide. Advances in technology have brought about a wide variety of products and newer versions each product are being launched constantly. This has resulted in an increase in the rate at w...
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20 May 2019  |  South Asia, Middle East & North Africa  |  Market Research
Indian Managed Security Services Market, Forecast to 2022
Lack of In-house Cybersecurity Skills Drives MSS Adoption
In 2017, the Indian MSS market recorded a growth of 27.9% on a YoY basis. The MSS market witnessed a growth in the uptake of services because of the increased digitization and the expanding landscape of advanced threats. The Indian Government continued to focus on the move toward ‘Digital India’ and emphasized on the rising need to make the digit...
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14 Feb 2018  |  South Asia, Middle East & North Africa  |  Market Research
India Managed Security Services Market, Forecast to 2021
Pressure to Reduce Operational Costs Driving MSS Adoption
The MSS market in India grew by 24.1% on a year-on-year (YoY) basis. In 2016, the MSS segment continued to witness growth in the Indian market, owing to the increasing demand of cybersecurity solutions. This was being driven by the government’s drive for digitization through its Digital India campaign. Furthermore, the National Payments Corporation...
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26 Dec 2005  |  South Asia, Middle East & North Africa  |  Market Research
Refinery MRO Services Markets in India
This research service provides an understanding of the current practices, evolving trends and market insights of the Indian refinery maintenance, repair, and overhaul (MRO) services market. This research service helps market participants understand the Indian refining companies' purchase decision criteria, perceptions and preferences
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23 Dec 2019  |  South Asia, Middle East & North Africa  |  Market Research
Indian Unified Communications (UC) Applications and Services Market, Forecast to 2023
Subscription-based Flexible Pricing Plans and Declining Prices are Expected to Become the Norm
Global businesses, both large and small, are in the process of rapid transformation; they want to become tech-savvy as they have realized the importance of having technology-backed processes at the workplace. One area that organizations are looking to enhance in their existing IT infrastructure is business communication. Communication continues to ...
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13 Sep 2016  |  South Asia, Middle East & North Africa  |  Market Research
MENA Broadcast Industry—Technology Trends
The MENA broadcast market is undergoing transformation to suit the evolving social, political and economic trends. Adoption of HD/UHD, OTT video services, advanced transcoding, digitisation of workflow and adoption of IP for production are the major trends that are shaping the broadcast industry worldwide and also MENA to some extent. Though there ...
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25 Aug 2021  |  South Asia, Middle East & North Africa  |  Market Research
Indian Data Center Colocation Services Growth Opportunities
Future Growth Potential of Data Centers in India Due to Rise in Hyperscale Demand
Indian data center colocation services is one of the fastest growing markets in the world largely driven by demand for colocation services from hyperscale cloud segment, OTT players, and content providers. The demand for hyperscale data center capacity has been growing at a good pace in India for the last couple of years. The growth is attributed t...
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