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The aviation industry is in a crisis and airports are one of its hardest hit participants. Passenger volumes have severely declined due to COVID-19 travel restrictions and airport revenues have dried up without passengers. Passenger confidence is not expected to rebound quickly, and so passenger volume is not anticipated to return to pre-pandemic l...

With 4.4 million units sold, the LATAM passenger vehicle market grew by 11.7% in 2021. The Chilean market had the biggest growth in the region, selling 60.6% more units than in 2020, going from 258.8 million units to 415.6 million units in a year. The Brazilian market, the biggest in the region, still has not reached pre-pandemic numbers. Chinese O...

Connected, autonomous, shared, and electric mobility in Latin America are in varying growth stages. Connected and shared mobility segments are growing, while electric and autonomous mobility segments remain nascent. Local mobility companies continue to expand, although foreign companies hold the majority market share in some segments, such as ride-...

04 Oct 2019  |  Latin America  |  Market Research

Contact Center Solutions Market in Latin America and the Caribbean, Forecast to 2024

Hosted/Cloud Solutions Leading Market Growth Through Innovation and Flexibility

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This study examines the contact center (CC) solutions market in Latin America and the Caribbean. In the past, Frost & Sullivan has done separate studies for the contact center on-premise solutions and hosted/cloud solutions markets. However, this year both studies are combined. This study is based on extensive primary and secondary research. Some ...

This research presents an assessment of the current status of and future prospects for the Brazilian personal protective equipment (PPE) market. Frost & Sullivan values the Brazilian PPE market at $1,963.6 million in 2021 and projects it will increase at a compound annual growth rate (CAGR) of 4.7% from 2021 to 2026. Protective clothing, foot prote...

The economic growth outlook for Central America and the Caribbean (CAC) countries is set to rebound in 2021 from the deep economic contractions experienced in 2020 on account of COVID-19 led disruptions. The region is still heavily dependent on external demand, be it tourism inflows in the Caribbean or trade in Central America. As global growth ...

The automotive retail market in Brazil is at the helm of change and is currently being disrupted by a number of transformative shifts, such as newer dealership formats (pop-up stores, experience outlets, online vehicle commerce, virtual live stores), and omnichannel (online-to-offline customer journeys, digital technologies, newer vehicle financin...

The cloud IP telephony and unified communications and collaboration (UC&C) services market exhibited double-digit growth in Latin America and the Caribbean (CALA) in 2018. Competition is expected to increase in most countries in Latin America due to new service providers entering the market, existing participants widening their service portfolio, a...

The SD-WAN market will present a huge transformation in the telecommunication market over the next 5 years in Latin America as the traditional wide area networks (WANs) are under pressure to keep up with increased enterprise demand for agile, bandwidth-heavy, and latency-sensitive to access and utilize information. The SD-WAN solution uses softwa...