Search results for: 'quick service oil changes'

The United States' rapidly evolving connected car market consistently adapts to shifting consumer preferences, driven by the adoption of emerging use cases that shape the new normal across diverse customer segments. Frost & Sullivan’s Voice of Customer: In-Car Services and Features, Passenger Vehicles, United States, 2024 survey reveals how car own...

The global business process management (BPM) services market declined in 2020, largely due to the challenges brought on by COVID-19. While client sectors were severely affected by the pandemic, the BPM services industry experienced significant growth in 2021 and is expected to continue to witness year-on-year growth between 2022 and 2028. This gro...

Delivering the best CX possible was the overall theme of the Customer Contact East Executive MindXchange event, held from April 23 to 26, 2023, in Fort Lauderdale, Florida. Great CX is a critical factor for business growth, as organizations that accomplish it can create competitive differentiation and grow sales as a result. Customer contact center...

10 Jul 2015  |  North America  |  Market Research

Offshore Oil and Gas Satellite Communications Market

High Industry Growth Drives Satellite Adoption

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Despite disruptions from oil and gas pricing, this industry remains one of the highest growth industries for the satellite Very Small Aperture Terminal (VSAT) market. Even during a period of lower margins for oil and gas companies, their consumption of VSAT services and hardware is stronger than the overall VSAT industry average. This research wi...

This market insight presents an analysis of the current initiatives involving automation and self-service tools adoption in the Latin American contact center market, as well as a few successful business cases. It also provides a general view of how companies in the region are facing the new reality of integrating artificial intelligence (AI) and na...

09 Feb 2022  |  Global  |  Market Research

Global Solar PV Services Growth Opportunities

Advanced Service Offerings and Upcoming Projects are Set to Fuel a Strong Growth Pipeline

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Climate change has spurred a flurry of investments in renewable sources and decarbonization efforts. Following the COP21, Paris (2016) which proposed renewable source targets to be achieved by 2030, more than 100 countries pledged to cut methane emissions by 30.0% from 2020 levels at the recent COP26; this is likely to have a direct impact on the e...

07 Mar 2019  |  North America  |  Market Research

Uberization of Vehicle Service—Business Model and Revenue Analysis, 2017–2025

$1.8 Billion in Total Service Revenue to be Booked From Online Service Marketplaces Across North America and Europe in 2025

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The aim of this study is to research, analyze, and forecast the business impact of the service marketplaces business model in the automotive aftermarket. Service marketplaces are a direct outcome of the digital wave disrupting the automotive aftermarket service industry. As per Frost & Sullivan’s analysis, a majority of the activity is currently vi...

This research service examines the Contact Center as a Service (CCaaS) market in Europe. The CCaaS market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 2020 and provides ...

In a post-pandemic business environment, businesses are increasingly turning to Desktop-as-a-Service (DaaS) and Workspace-as-a-Service (WaaS) services to enable remote work for employees that need it. By enabling employees to access their critical business applications from anywhere, using any Internet-connected device, these services help ensure b...