Search results for: 'pac'

Existing 3G/4G networks may not be able to handle the advanced technologies in use in smart cities. 5G can act as an enabler of smart nations as it can provide the necessary technological support that can boost the efficiency of select smart city projects. Smart city ecosystem applications can support the business case for 5G and drive the growth o...

01 Aug 2019  |  Asia Pacific  |  Market Outlook

Outlook of the Asia-Pacific Automation and Control Market, 2019

Security Concerns and Vendor Sustainability Hinder Adoption of IIoT

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This outlook provides information on the trends in the automation and control market in the Asia Pacific region. It is seen that demand in this region, especially Southeast EAsia is only likely to increase. This is also a relatively safer region for investment when compared to the more developed but maturing regions of North America and Europe. Th...

This research service covers Asia-Pacific defense markets with an emphasis on operational requirements, technology trends, and the competitive environment. It includes current and future spending estimates for research and development, procurement, and operations and maintenance. Platforms including surface ships, submarines, fixed-wing aircraft...

Business process management (BPM), or business process outsourcing (BPO), services involve an external or third-party provider handling the execution and management of one or more business operations or functions for an organization. Traditionally, BPM services were limited to outsourcing labor-intensive back-office and support services functions. ...

The year 2021 was pivotal for contact centers. Organizations grappled with the continual challenges brought on by the COVID-19 pandemic while working to meet customer demand for efficient service and an improved customer experience (CX). The contact center and CX landscape was severely affected by the disruptions caused by the pandemic, which accel...

This study provides forecasts for the customer service (CX) outsourcing market in the Asia-Pacific for 2023 to 2028. Improving CX has been a consistent priority for organizations across the board for the last few years, with decision-makers realizing that providing a superior CX is a must for any company that wants to stay relevant. This is bringin...

This research service provides an overview on Artificial Intelligence (AI) applications in the Asia-Pacific (APAC) market. It also includes an analysis of the different roles played by AI service providers and identifies the strategic imperatives for growth opportunities in this space. Artificial Intelligence is increasingly penetrating into all a...

Organizations across the board realize the significance of delivering excellent customer service as a competitive differentiator. Customer experience (CX) outsourcing services play an increasingly vital role in building a robust end-to-end customer journey as customer-centricity takes center stage. Providing contextual, proactive, seamless, and per...

02 May 2017  |  Asia Pacific  |  Market Research

Asia-Pacific Web Application Firewall Solutions Market, Forecast to 2021

Escalation of Sophisticated Attacks on Web Applications Driving Market Growth

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The Asia-Pacific (APAC) Web application firewall (WAF) solution market continued to grow tremendously in 2016 by 27.6% year-on-year (YoY). Particularly, the cloud-based segments experienced an impressive growth rate of 88.9%, surpassing the previous year’s forecast. The strong growth was seen in most of the APAC countries with China, Hong Kong, Ind...