Search results for: 'stackable all in on decis'
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25 Aug 2023  |  Global  |  Customer Research
Investment Priorities for the Workplace and Video Conferencing
IT Buyers Reveal Hybrid Workplace Plans for 2023 and Beyond
Trends in 2023 indicate significant and steady progress on workplace transformation. Most business leaders are re-envisioning and reshaping their business culture, the physical workplace, and technology investments. This is leading to permanent shifts in the relevance of the physical office and the role of technology in the workplace. The next ph...
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29 May 2024  |  Global  |  Customer Research
Sidestepping Mercurial Economic Headwinds to Innovate in the North American Retail Contact Center Sector
Contact Center Growth Opportunities in North American Retail
Along with healthcare, retail was one of the industries most impacted by the COVID-19 pandemic, which forced rapid change and innovation because retail goods and services are often necessities in peoples lives, not nice-to-haves as seen in the travel and hospitality sectors, for example. In some of these verticals, customers slowed down or stopped...
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31 May 2021  |  Asia Pacific  |  Customer Research
Indonesian Banking Customer Experience Management Study 2021
Benchmarking Industry Excellence in Delivering a Superior Customer Experience
Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retail banks in I...
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18 Aug 2021  |  Global  |  Technology Research
Next Wave of Deep Learning Models & Applications (RNN, CNN, and GaN)
Neural Networks Empowering the Next Generation of AI Applications
As digitization progresses across industries, AI is gaining a ubiquitous adoption as more and more business processes are being automated. With this, the expectations from AI in terms of what applications can be realized using AI is also expanding, and thus a more complex set of neural networks have been introduced which are expected to leverage ad...
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18 Apr 2024  |  Global  |  Customer Research
Voice of Customer: Global Enterprise Network Access Services
Businesses Prioritizing Network Access Flexibility that Translates into Transformational Growth
In May and June 2023, Frost & Sullivan conducted a global survey of network decision makers to understand businesses perceptions, decisions, and purchases regarding network access services. This analysis examines responses from businesses of different sizes across verticals including financial services, healthcare, retail, education, government, t...
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20 Nov 2024  |  Global  |  Strategic Forecasting
Top 10 Strategic Imperatives in Drone Warfare, 2024
The Top Transformations Impacting Future Growth Potential
Sophisticated surveillance and intelligence gathering is essential in military operations. Technology advancements in drones are enabling enhanced situational awareness and operational efficiency in military operations through a variety of advanced features, including AI-driven autonomous decision-making that allows drones to process large data vol...
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29 Jan 2025  |  South Asia, Middle East & North Africa  |  Customer Research
Voice of Consumer: Buyer Profiles of Petrol - powered Two-wheelers in India
Consumer Demand for Urban Mobility Solutions, Affordability, and Reliability are Driving Growth
There is a growing demand for petrol-powered two-wheelers (P2Ws) in India to fulfill urban mobility and commuting needs. To effectively address consumer requirements and expectations, it is essential to have a clear understanding of buyer profiles and preferences regarding these vehicles. This Frost & Sullivan report aims to capture the voice of th...
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10 Aug 2026  |  Global  |  Megatrends
Trend Opportunity Profiles—Health, Wellness, and Nutrition
Next-Generation Medical Innovations
Next-generation innovations are revolutionizing the future of healthcare by driving the shift from traditional disease management toward predictive, preventive, personalized, and participatory approaches. Innovations mainly encompass health monitoring, intelligent decision-making support, personalized interventions, and community-based wellness pro...
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Information and Communication Technology Spending Decision Support Database provides an overview of the growth trends in the ICT, IT and Telecom Spending across.
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24 Apr 2020  |  North America  |  Market Research
Addressing the Experience Delivery Gap
A Sine Qua Non for Making CX an Organization-wide Priority
Today, the experience economy is in full swing, strongly impacting organizations and their business models. In this new era, user experience is key to creating value. It is no longer just about the quality of a product or a service; it is about the emotions and experiences that clients have when they consume it. Firms from all sectors are increasin...
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Special Price $1,125.00 save 25 %