Search results for: 'Agile Teams'

The North American FM market has the highest maturity compared to other regions. The United States is the world’s biggest FM market in outsourced FM revenues. Mature end users and participants and attractive opportunities from sizable end-user sectors (e.g., commercial, public) have contributed to the outsourcing culture and the substantial market....

The Global Homes and Buildings Industry Outlook 2026 from Frost & Sullivan highlights accelerated transformation amid persistent macroeconomic headwinds. Following 5.5% growth in 2025, the sector is projected to expand by 4.0%–7.7% in 2026, driven by demand for AI-powered building technologies, smart home ecosystems, sustainable HVAC and energy sys...

Businesses have already realized that sharing assets will bring not only multiple, sustainable added values but also financial and social benefits. Consumption within businesses will shift from the ownership model to the usership model. Businesses have realized that reducing the use of natural resources through sharing helps bring down CO2 emiss...

The COVID-19 pandemic marked a major global change, revolutionizing manufacturing. Political tensions, such as the US-China conflict and the Russo-Ukrainian war; economic uncertainties, such as high inflation rates and de-dollarization initiatives; and continuous supply chain disruptions force manufacturers to invest in technology to secure reliabl...

The global business process management (BPM) industry is projected to experience significant growth in the coming years. The BPM services market is estimated at US$254.1 billion in 2023 growing at 5.0% year-on-year driven by the demand for process automation and AI as organizations embark on their end-to-end digital transformation journey. Disrupti...

As the customer contact landscape continues to be disrupted, the CX team at Frost & Sullivan has seen three noteworthy topics come across our desks repeatedly over the course of 2018, each of which resulted in detailed white-papers. These are by no means the only technology-related topics of importance as far as the CX goes, but it’s noteworthy how...

07 Sep 2020  |  Europe  |  Market Research

Contact Center as a Service (CCaaS) Solutions Energize the European Customer Experience Space, 2020

CCaaS Solutions Inject Agility into the Customer Journey and Enable Organizations to Pivot and Recover from Disruption

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This study examines the cloud-based contact center (CC) solutions market in Europe. In the past, Frost & Sullivan has done combined studies for contact center on-premise solutions, hosted, and cloud solution markets. However, this year the studies are separated. This study is based on extensive primary and secondary research. This study finds tha...

Frost & Sullivan’s mobility team tracks the two-wheeler (2W) industry by conducting extensive research and analysis on the micro and macro trends shaping it. This report lists the top growth opportunity areas for 2W and three-wheeler (3W) industry players, including key use cases for each one. The industry shift toward electric 2Ws and 3Ws (e2W...

11 Apr 2019  |  North America  |  Market Outlook

2019 Global Commercial UAS Market Outlook

A Growing Market that has Huge Potential if Regulators and Industry Can Team Up to Create Global Technical and Operational Standards that Ensure a Safe Low-altitude Air Traffic Environment

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The market for commercial unmanned aerial systems (UAS), or commercial drones, continues to evolve. While several factors, including the relatively slow progress global regulatory agencies have achieved integrating small drones into national airspaces, are hindering the market’s growth. Advances in technology and software are enabling drones to be...