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31 Aug 2020  |  North America  |  Market Research
Contact Center Buyers Guide, North America, 2020
Business Agility, Flexibility, and Innovation Present Growth Opportunities in Changing Times
New analysis from Frost & Sullivan's Digital Transformation program presents some of the customer experience trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience. The study focuses on those growth insights that are the most relevant for 2020-2023 in North America, and highlights the tre...
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18 Dec 2019  |  North America  |  Market Research
North American Mobile Situational Awareness Solutions Market, 2019
Growth Opportunities and Competitive Differentiators in an Emerging First-Responder Solution Category
This study examines the North American mobile situational awareness solutions market. Profiles of two leading provider are presented, including an examination of their product portfolios and strategies. Market trends, adoption drivers and barriers, competitive innovations, and potential growth opportunities are also defined and discussed. The m...
$1,500.00
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28 Sep 2021  |  North America  |  Tracker
North American Contact Center Buyers Guide, 2021
Digital Transformation and Artificial Intelligence are Growth Opportunities that Spur a More Human Approach to Customer Care
New analysis from Frost & Sullivan's Information & Communication Technologies program presents some of the trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience in the next few years, and includes insights for selected industries, business models, and technology areas, including: • ...
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Special Price $2,250.00 save 25 %
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22 Aug 2019  |  North America  |  Market Research
Contact Center Buyers Guide, North America, 2019
Providers Look to Harness AI to Infuse Intelligence in the Customer Experience
New analysis from Frost & Sullivan's Digital Transformation program finds that growth continues in all areas of the contact center market: premise-based systems, the cloud, and hybrid configurations. Analytics, quality monitoring, and recording continue to be bright spots for growth, but emerging areas are taking center stage as companies transitio...
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08 Jul 2022  |  Global  |  Market Research
Global Space Situational Awareness Growth Opportunities
Race to Deploy Satellite Mega-constellations Boosts Future Growth Potential
The Earth's orbits are increasingly crowded with satellites and broken-up launch vehicles as the reliance on space-enabled technology and demand for large satellite constellations grow. The congested nature of space necessitates the rapid development and deployment of improved space situational awareness (SSA) capabilities, which will be a critical...
$2,450.00
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14 May 2021  |  Global  |  Frost Radar
Frost Radar™: Security Awareness Training Market, 2020
Benchmarking Future Growth Potential
Enterprises are exposed to multiple types of threats to confidential company data pertaining to employees, partners, suppliers, and customers. Despite having advanced technological systems and policies in place, human error exposes an organization to attacks from cyberadversaries. Companies are facing a substantial threat from social engineerin...
$4,950.00
Special Price $3,712.50 save 25 %
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30 Mar 2023  |  North America  |  Customer Research
2023 UCC Buyers’ Perspectives
Digital Technology Investment Plans are Strong Amid Trying Macro Conditions
As the pandemic fades there are questions about the sustainability of remote and hybrid work, how to modify office real estate to support remote work and better employee engagement. IT decision maker input in Frost & Sullivan's latest survey provides answers. Business leaders are confident that remote work is solidified as a norm, and that supporti...
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Special Price $3,712.50 save 25 %
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24 Sep 2026  |  Global  |  Customer Research
UCC Buyers’ Perspective: Investment Priorities in 2026 and Beyond
Tool Overload and Fragmentation Undermine Effective Communications and Collaboration
This research examines enterprise buyer priorities, investment plans, and purchasing behaviors related to Unified Communications and Collaboration (UCC) technologies through 2029, based on Frost & Sullivan’s 2026 global Information Technology Decision-Maker (ITDM) survey. The study explores how organizations are adapting communications strategies, ...
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02 Nov 2023  |  Asia Pacific  |  Market Outlook
APAC Water Outlook 2024
Circular Economy-based Policies Driving Growth in New Water and Wastewater Infrastructure Investments
By 2050, about 1 billion people will reside in urban centers in APAC. Despite relatively high water availability, most APAC countries face water stress primarily due to uneven distribution of water. Most medium-high income economies have implemented policies favoring the reuse of treated wastewater primarily to meet growing industrial demand. N...
$4,950.00
Special Price $3,712.50 save 25 %
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26 Dec 2025  |  South Asia, Middle East & North Africa  |  Customer Research
Voice of Consumer: Buying Preference of CNG Vehicles in India
Growth Dialog and Survey Insights into Buyer and Seller Behavior
This study provides a comprehensive voice-of-customer (VOC) assessment of India’s CNG passenger car market, uncovering key insights into buyer behavior, decision triggers, and ecosystem challenges. Based on in-depth quantitative and qualitative research across Delhi NCR, Maharashtra, and Gujarat, the study evaluates perspectives from current CNG ca...
$4,950.00