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21 Jul 2022  |  North America  |  Market Research
North American Data Center Colocation Services Growth Opportunities
Enterprise Digital Transformation, Content Consumption, and Emerging New Locations Drive Future Growth Potential
Data centers are at the core of the digital economy. Enterprises in North America have started using third-party colocation service providers increasingly. They focus on data centers to outsource their data operations. Colocated data centers help enterprises bring processing capacity closer to the data source. In addition, using this infrastructure...
$2,450.00
Special Price $1,837.50 save 25 %
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28 Sep 2021  |  North America  |  Tracker
North American Contact Center Buyers Guide, 2021
Digital Transformation and Artificial Intelligence are Growth Opportunities that Spur a More Human Approach to Customer Care
New analysis from Frost & Sullivan's Information & Communication Technologies program presents some of the trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience in the next few years, and includes insights for selected industries, business models, and technology areas, including: • ...
$3,000.00
Special Price $2,250.00 save 25 %
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09 Oct 2014  |  North America  |  Market Research
North America Contact Center Outsourcing Market
Technology-enabled BPO Solutions to Drive Growth
This market analysis study provides market sizing and forecasts for the North American contact center outsourcing market. North American market revenue represents outsourcer revenues associated with customer interactions that originate in North America, regardless of fulfillment model. This includes onshore, nearshore, offshore, home-agent, automat...
$4,950.00
Special Price $3,712.50 save 25 %
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07 Oct 2011  |  North America  |  Market Research
North American Hosted Contact Center Markets
Movement from Best-of-Breed to Suites
This research service covers the state of the North American hosted contact center market. Market segments covered include hosted IVR, hosted ACD, hosted chat, hosted outbound customer contact, and hosted agent performance optimization (APO) applications. The study discusses market trends, drivers and restraints, demand and supply, and strategic co...
$4,950.00
Special Price $3,712.50 save 25 %
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07 Aug 2012  |  North America  |  Market Research
North American Hosted Contact Center Market
Movement from Best-of-Breed to Suites
This research service covers the state of the North American hosted contact center market. Market segments covered include hosted IVR, hosted ACD, hosted chat, hosted outbound customer contact, and hosted agent performance optimization (APO) applications. The study discusses market trends, drivers and restraints, demand and supply, and strategic co...
$6,950.00
Special Price $5,212.50 save 25 %
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22 Dec 2015  |  North America  |  Market Research
North American Contact Center Outsourcing Market
Digital Transformation Drives Vendor Consolidation
This market analysis study provides market sizing and forecasts for the North American contact center outsourcing market. The North American market revenue represents outsourced revenues associated with customer interactions that originated in North America, regardless of fulfillment model. This includes onshore, nearshore, offshore, home-agent, au...
$6,000.00
Special Price $4,500.00 save 25 %
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30 Jul 2024  |  North America  |  Market Research
Global Cloud Contact Center Solutions Market Growth Opportunities
Integrable and Modular Platforms, Powered by Advanced AI, Analytics and Automation; to Deliver Maximized CX and EX Improvements
Cloud Contact Center solutions provide greater speed and flexibility in terms of scale, reach, and modularity as well as better business continuity, disaster recovery, and cost-effectiveness than traditional on-premises contact center solutions. The cloud is progressively becoming the fundamental enabler of a mature customer experience (CX) and emp...
$5,950.00
Special Price $5,057.50 save 15 %
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28 Sep 2022  |  North America  |  Market Research
US & Europe Non-Hospital Imaging Service Providers Growth Opportunities, 2022
Innovative Business Models Lead the Shift from Hospitals to Non-hospital Outpatient Imaging Facilities
This study addresses the current shift from in-hospital settings to non-hospital or outpatient settings for medical imaging service providers in the US and EU. The focus is on X-ray, ultrasound, mammography, MRI, and imaging IT solutions delivered in outpatient settings, such as ambulatory surgery centers (ASCs), independent imaging diagnostic cent...
$2,450.00
Special Price $1,837.50 save 25 %
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02 Jun 2023  |  North America  |  Market Research
North American Data Center Colocation Services Growth Opportunities
Enterprise Digital Transformation, Sustainability Initiatives, and Implementation of Immersive Technology Drive Future Growth Potential
The North American data center colocation market is dynamic, rapidly growing, and provides enterprises with cost-effective and reliable solutions for their IT infrastructure needs. With the rise of enterprise digital transformation, sustainability initiatives, and implementation of immersive technology, the data center has become a critical infrast...
$2,450.00
Special Price $1,837.50 save 25 %
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30 Sep 2006  |  North America  |  Market Research
Multi-channel Contact Center End-User Survey
This end-user survey shows current adoption statistics of technologies used in multi-channel contact centers. Investment plans in multi-channel contact technologies for the future are also indicated. The results are based on a web-based survey conducted by Frost & Sullivan.
$1,500.00
Special Price $1,125.00 save 25 %