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This research service examines the Contact Center as a Service (CCaaS) market in Europe. The CCaaS market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 2020 and provides ...

This research service examines the European Contact Center as a Service (CCaaS) market. The market comprises full suite hosted interactive voice response (IVR), omnichannel customer experience analytics, reporting insights, customer self-service capabilities, automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO...

As organizations seek to simplify network architectures and gain flexibility for distributed workforces and application environments, SD-WAN deployments continue to increase significantly across Europe. SD-WAN plays a central role in network transformation by merging networking and security, enabling agility, cost optimization, and improved cloud c...

23 Jan 2018  |  Europe  |  Market Research

European DC Power Distribution Market, Forecast to 2025

Collaboration amongst OEMs, Distributed Energy Providers, and Governments is Critical for Implementing the DC Infrastructure

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Key Issues Addressed

With the rising penetration of energy-consuming native direct current (DC) loads in commercial and residential applications, and the increasing focus on the adoption of energy-efficient systems to fulfil ambitious national goals, the debate over the relative merits of AC- versus DC- based systems has intensified. Whilst the DC power distribution ma...

Over the last decade, Europe has experienced water stress due to unprecedented weather disruptions that have affected both water availability and quality. In response, the European Union has revised its water directives, expanding the scope of monitoring and implementing more stringent standards. France, Germany, the United Kingdom, Italy, Spain, a...

14 Jun 2018  |  Europe  |  Market Research

2017 European Fleet Managers Desirability and Willingness to Pay for Fleet Management Solutions—France, Germany, the UK, Italy, and Poland

Understand Consumers Perceptions, Switching Behaviour, and Willingness to Pay

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The main objective of this study is to investigate typical attitude towards fleet telematics (fleet management system solutions), understand key features and service expectations, explore perceptions and willingness to pay for fleet telematics services, examine vendor satisfaction and brand perceptions, and to look into vendor consideration and sel...

05 Jul 2017  |  Europe  |  Market Research

Strategic Overview of the Commercial Vehicle Aftermarket in Europe, Forecast to 2023

OES Channel Expansion and Advancing In-vehicle Telematics to Drive CV Aftermarket

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Commercial vehicles (CV) parc in the European market was estimated at 38.9 million in 2016 and is projected to grow at a compound annual growth rate (CAGR) of 1.9% to reach 44.2 million by 2023. Eastern European countries, Germany, and the United Kingdom are expected to witness the highest growth in CV parc during the forecast period, which means g...

A Frost & Sullivan perspective of the European Congress Radiology (ECR) - 2017 has also been covered in this research, which highlights some of the major DR systems launched in the tradeshow event. Highlights on new system features and new offerings have also been covered based on the manufacturers’ display in the event. The Growth Opportunities a...

The low labor cost and the favorable geographical location make Portugal a trans-shipment hub for the fresh produce from Latin America and Africa to Spain. More than 70% of Portugal’s trade is within Europe. The key trading nations include Spain, France, and Germany. Portugal’s poor investment in new technology, industrial machinery, and transport ...