Search results for: 'shared services'

COVID-19 has wreaked havoc across Europe and worldwide. It has considerably impacted supply chains and commerce patterns, GDP growth rates, travel, employment and technology investments. In 2020, the European Union (27 countries) experienced a GDP decline of 5.9%; the Euro Area (19 countries) GDP declined by 6.3%; Spain and Italy were among those m...

The Western European power plant services market is expected to experience solid growth as the market shifts from steam-fired power plants to gas-fired power plants in order to reduce carbon emissions and to achieve a more adaptive and flexible generating system. Revenue growth will be supported by more LTSAs sold to the new fleet of gas-fired powe...

Data centers are core to digital transformation. Enterprises across various industries are outsourcing their data operations to third-party colocation service providers, whose competitive edge is determined by their capacity to scale, ensure an ample power supply, implement efficient cooling infrastructure, and provide robust network connectivity. ...

15 Dec 2020  |  Europe  |  Market Research

Government Push and Disruptive Technologies Driving Growth of the Global Bike-Sharing Market

Future Growth Potential Enhanced by Integration with Other Mobility Modes to Provide First- and Last-Mile Mobility

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Globally, bike-sharing is poised to grow as one of the most attractive forms of sustainable mobility in the future. While the market has been impacted severely by the COVID-19 crisis, it has also been one of the first mobility markets to regain a surge in demand. Bike-sharing has emerged as one of the most convenient, affordable, and safest modes o...

This research service examines the Contact Center as a Service (CCaaS) market in Europe. The CCaaS market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 2020 and provides ...

12 May 2020  |  Europe  |  Market Research

Strategic Analysis of European OEMs’ Connected Services and HMI Solutions

Telematics Services are Expected to Achieve a Penetration of 90% in Europe, While More Than 60% of Vehicles will have Wider (12.3+ inch) Infotainment Displays Controlled by Touch or Gestures, with AI-based Digital Assistants being Omnipresent, by 2025

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Connected car strategy for the in-vehicle scenario covers 2 major domains—Connected Services and Human-Machine Interfaces (HMI)—apart from other domains that are also important. Each automaker’s portfolio defines its position in the fight to be a market leader in the connected car segment. This connected services and HMI study for the European reg...

06 Jan 2021  |  Europe  |  Market Research

Technological Transformation Enabling the Future of London Smart City

Future Growth Potential Through Connected, Autonomous, Shared, and Electric (C.A.S.E.) Strategy Driving Growth Opportunities

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Rapid urbanization, private vehicle density, outdated infrastructure, and transportation-related emissions are increasingly stressing the urban mobility ecosystem. Cities globally are responding to these changes by developing a more sustainable, seamless, and integrated transportation system. Additionally, cities are focusing on building the necess...

We are witnessing a shift in products and services being provided to business travelers and the way in which companies set up their administration of these activities. New mobility business models, such as carsharing, ridesharing, and ridehailing/taxi services for personal use, are also developing into dedicated corporate mobility services and bein...

03 Mar 2022  |  Europe  |  Frost Radar

Frost Radar™: European Contact Center as a Service (CCaaS) Market, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The European contact center as a service (CCaaS) market is enjoying significant attention, although it remains in a growth stage. The market comprises more than 150 vendors of varying sizes that offer solutions to companies and organizations across a broad range of verticals, with financial services, healthcare, public sector, utilities, retail, ed...