Search results for: 'Software License Management Market'

28 Aug 2019  |  North America  |  Market Research

Global Enterprise Content Management Market, Forecast to 2024

Increasing Content and Greater Regulations Drive the Market Growth

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Key Issues Addressed

Enterprise content management (ECM) solutions are large-scale, multifunctional, cross-platform content management systems designed to address the structured and unstructured content management needs of a range of organizational types and sizes. ECM solutions enable enterprises to capture, store, organize, manage, and deliver content in a seamless m...

The customer experience (CX) industry is being reshaped by changing operational models and technological innovations. On-premises legacy contact center systems and solutions cannot keep up with evolving customer needs and advances in technology. Customers in the digital era expect highly personalized and continued customer service across their pref...

This study is part of the Digital Transformation in Vertical Industry series. It is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets...

At present, only 24% of truck fleets in Mexico utilize telematics services; nevertheless, this number is expected to grow in the medium term. Basic solutions are installed in most connected trucks (usually, track and trace solutions), mainly to meet the demands of carriers and insurance companies. However, the need for advanced solutions, such as A...

A customer experience platform (CXP) brings order to the complexity of modern customer interactions, covering multiple channels and touchpoints to deliver a journey that is seamless, consistent, and personalized. Providers featured in this Frost Radar™ analysis offer a full-fledged native CXP that includes contact center software, AI, omnichannel e...

This study provides forecasts for the Asia-Pacific (APAC) customer experience management (CXM) services market from 2022 to 2029. Organizations must prioritize delivering excellent CX as a strategic component for sustained business growth. It is crucial to recognize the significance of superior CX as a competitive differentiator. According to Frost...

30 Sep 2016  |  Europe  |  Market Research

European Market for Lighting Controls and Light Management Systems

Smart Buildings, Connected Homes, and Energy Efficiency to Fuel Market Growth

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The lighting control and light management system (LC-LMS) market is a high growth market driven primarily by increased functionality, energy efficiency targets, and LED lighting adoption. In the total lighting industry, LED lighting products and solutions accounted for more than 50.0% of lighting sales in 2015 and this will have increased past 80% ...

The global managed detection and response (MDR) market continues to expand rapidly, driven by the sophistication of cyber threats, the scarcity of cybersecurity professionals, and the high costs of building internal security operations centers. Organizations increasingly adopt MDR to gain 24/7 monitoring, threat hunting, and incident response while...

This Frost Radar™ examines the Asia-Pacific customer experience (CX) management services landscape, which is a subset of the broader business process outsourcing/management industry. Usually, CX management is a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplishing it in-house. Services ...