Search results for: 'value driver centers'

The artificial intelligence (AI) landscape is undergoing rapid transformation, with enterprises worldwide navigating a complex journey from experimentation to operationalization. The Global State of AI 2025 report delivers a timely, in-depth exploration of how organizations are adopting, deploying, and scaling AI technologies to drive business valu...

The smart and connected homes market is developing quickly and attracting a wide range of companies. Enabled by the Internet of Things (IoT), the journey towards smart and connected homes depends heavily on end user acceptance. This is a crucial factor for market participants to gain customer trust based on value propositions and suitable regional ...

This study examines the emerging global AI security operations center (AI SOC) market. This rapidly evolving segment applies autonomous and agentic artificial intelligence to automate threat detection, investigation, and response while maintaining human oversight.AI SOCs are gaining traction as organizations confront escalating cybersecurity threat...

The traditional approach to global freight management in the logistics industry faces challenges at every step due to process delays, product theft, and spoilage, lack of supply chain visibility, and resource limitations. Missteps and uninformed decisions in supply chain and logistics operation create havoc and translate into damaged customer relat...

05 Jul 2021  |  Latin America  |  Market Research

Growth Opportunities for Communications, Collaboration, and Contact Center Technologies in the Government Sector

Enabling Key Government Workflows with Pre-packaged and Programmable Communications Solutions to Enhance Citizen and Staff Journeys

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Key Benefits

Frost & Sullivan has identified the government vertical as ripe for digital transformation and the adoption of modern communications and collaboration technologies to improve operational efficiencies and enhance citizen experiences. The COVID-19 pandemic, and the social distancing norms it necessitated, has impacted all public services, revealing ...

04 Apr 2018  |  North America  |  Market Research

Global Pumps Market in the Oil and Gas Industry, Forecast to 2024

Oil Price Recovery will Drive the Market in the Short Term and Digital Transformation will Disrupt the Market in the Long Term

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Key Issues Addressed

The oil price crash had sparked economic turmoil and shaken the entire oil and gas industry value chain. Pump manufacturers were severely impacted during the price rout. As the oil price is expected to range between $60 and $70 for the year, there is increased optimism in the market. This is expected to drive a large amount of activities, especiall...

This Frost & Sullivan study analyzes the automotive fleet service aftermarket in North America and Europe. CASE-driven transformational megatrends, geopolitical escalations in Europe, and rising competitive intensity in the value chain are driving digital transformation through telematics and connected technology in the automotive fleet maintenance...

06 Aug 2019  |  Global  |  Market Outlook

Global Space Industry Outlook, 2019 and Beyond

Small Satellites and Downstream Digital Transformations are Driving Innovation and Growth Opportunities Across the Space Industry Value Chain

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The space industry, across the value chain, is witnessing disruption from the influx of new space systems, products, and services. The industry is becoming highly competitive and a major focus is on developing flexible and affordable solutions for end customers. Satellite platforms are becoming more agile and robust with the execution of software-b...

Frost & Sullivan’s 2024 Frost & Sullivan’s Contact Center Customer Perspectives survey, published in March 2024, unveiled that improving employee engagement, brand equity and customer loyalty, and automating business processes remain top priorities in 2024-2026. Improving the customer experience (CX) and employee experience (EX) are top of mind ag...